Jess Elianet Pupo Email & Phone Number

Miami, FL, US

• Enabled the smooth execution of a writing program for published author and story coach Lauren Marie Fleming.
• Received commendation for proofreading a book galley and catching additional issues to be addressed prior to publication.
• Demonstrated an excellent work ethic throughout coordination, design, and support duties.
• Drafted copy for mailers and emails, delivering consistent, quality production.
• Managed and executed special projects and support tasks, including research, proofreading, and information management (such as updating membership database).

Bethesda, Maryland, United States

• Coordinated the initiation of all cases for our largest corporate client, managing over 200 cases annually. Acted as a liaison to this client, ensuring timely responses to inquiries, accurate documentation, and.
• Implemented attorney edits to support letters and drafted forms for nonimmigrant petitions. Created and updated firm resource documents, including the manual for the case management system and memos for clients.
• Utilized the case management system to manage cases, including processing new matters, sending questionnaires, drafting forms, updating case records, and tracking expiration dates.
• Conducted immigration law research to assist attorneys and paralegals, frequently consulting resources such as the USCIS Policy Manual and Immigration and Nationality Act.
• Translated and interpreted Spanish, including document translations and interpreting consultation and visa interview preparation calls.
• Prepared our largest corporate client’s amended LZ blanket petition, overseeing 960+ companies' details, ensuring accuracy in ownership percentages, addresses, and corporate entity names.

Miami, Florida, United States

• Awarded the CY305 Values Award for exemplifying the organization’s values of leadership, excellence, and a dedication to social justice
• Developed and carried out lessons and activities in Civics and English to Speakers of Other Languages classes to meet the various needs of students in underserved middle school
• Collaborated with and supported partner teachers in conducting successful lessons by creating innovative methods of teaching effectively in virtual spaces

Office Of Residence Life

• Provided support to the front desk of the Office of Residence Life by preparing responses to correspondence containing routine inquiries. Undertook tasks as needed in addition to ongoing projects such as inventorying.
• In response to catching and correcting frequent errors, organized and created a comprehensive procedural guide for future student workers. Collaborated with administrators to write copy for various social media.

Undergraduate Admissions

• Represented university during the admissions process for prospective students
• Led one-on-one tours and group tours of 20-30 prospective students and parents through campus facilities, relaying in-depth knowledge about the university to tour participants through effective public speaking

• Paired with incoming first-year students to serve as a "Point Person" over the course of the summer and the academic year.

Office Of Residence Life

• Managed high-volume workload in the fast-paced environment of assignment season. Responsible for coordinating and overseeing all incoming first-year housing assignments, upkeeping several spreadsheets and databases.
• Addressed accuracy, consistency, and appropriateness of materials, including researching, writing, editing, proofreading, and posting web content.
• Synthesized complex housing policies and procedures to create accessible and informative web pages about Residence Life services and processes.
• Acted as department point person for office shadows in the training of new administrative and student staff.

Undergraduate Admissions

Called prospective Simmons students and answered any questions or concerns they had about the admissions process, academics, or student life.

• Following the Washington Week seminar of the Young Ambassadors' program, I participated in a four-week interdisciplinary internship at the HistoryMiami museum.

Miami, FL

• Served as a liaison between the office of the congresswoman and her constituents by addressing their concerns. Performed general office tasks and assisted in coordinating the office for press conferences whenever.
• Received a Certificate of Special Congressional Recognition

Bachelor’S Degree, Political Science And Spanish

Activities and Societies: • Honors: Dean’s List, Dean's Scholarship, Jean Bratton Award, Honors Program, Honors Global Scholar •.

Direct Enroll, Spring 2019 Semester, Ciee Study Abroad

Studied contemporary political processes; Spanish semantics and pragmatics; the history of reading, writing, and publishing; as well as.

Dual Enrollment Courses While In High School

College Algebra, Pre-Calculus Algebra, Trigonometry, Human Anatomy and Physiology 1, Human Anatomy and Physiology Lab 1, Elementary.

High School Diploma, Leadership

Activities and Societies: Editor in Chief, YWPA Yearbook, 2014-2015; President, Gay Straight Alliance, 2014-2016; Executive Producer, YWPA.