Sales, implementation, and support of software targeted to physicians by leveraging a telesales organization, building a network of physician practices that use the product for patient check-in. Provided 24/7 support for the physicians relying on the product and service.Key Accomplishments:  Increased the network from 50 physicians to over 7.5K physicians.  Grew patient check-ins from less than 500 per month to more than 250K check-ins per month.  Used CRM, CPI, CPM, and Analytics to improve performance of the recruitment and support processes resulting in the significant network gains.

Reinvented the company after the passing of the founder & CEO by developing a new corporate identity using position, website, collateral, and sales tools. Developed and implemented a 3-year strategic plan. Initiated offering additional services to enhance customer relations and provide added value.Key Accomplishments:  Increased revenue in year one by 15% and the second year by 30%. Delivered a positive EBITDA of 10% in year 2 after 5 years of negative EBITDA. Closed 6 figure deals with KVY, Michigan State, University of Oklahoma. Rejuvenated the company through strategic planning, revenue increases, and customer enhancements resulting in acquisition of the company.

Joined the two founding members to develop the corporate identity, build the organization, source investments, and usher the start-up into a successful liquidity event in 18 months.Key Accomplishments:  Raised $1M in investments based on the Strategic Plan and sound business acumen. Accomplished sales of over $2M in year 1, and greater than $6M in year two. Signed $800K OEM agreement with Business Objects. Landed the inclusion of our products to the Office 2000 launch by Steve Ballmer.

Redefined the company image, redesigned all corporate collateral and packaging, refreshed and reinvigorated one of Canada’s largest software products companies. Key Accomplishments:• Repositioned company as a Workflow provider.• IDC Ranked new Workflow product in the top 3 on announcement of product.• Developed SAP specific offering that delivered 10% of the company’s revenue in the first year.