Jonaas Quek Email & Phone Number

Singapore, Singapore

• Developed and maintained 4 Jobs-Skills Tableau Dashboards (internal and external), optimizing query speed by 95% and enhancing functionality through strategic optimization efforts• Leveraged big data analytics to derive job skills insights, enabling informed decision-making for individuals, government entities, and businesses regarding employment and skill development• Oversaw skills development initiatives across seven sectors (Retail, Food, Design, Professional Services, Logistics, Sea Transport, Wholesale Trade), fostering collaboration with diverse stakeholders including private companies, government bodies, and sector-specific agencies• Managed the Skills Forecasting project, applying data science techniques through Python to enhance skill demand prediction and transferability based on job posting analytics• Built a division website, consolidating resources to significantly improve operational efficiency and productivity for officers• Led the deployment of a Generative AI Chatbot to provide the general public with quick and accurate information on the Skills Demand for the Future Economy report, enhancing accessibility and user experience• Developed a LLM-powered AI Agent to streamline knowledge management processes, facilitating efficient information retrieval and storage capabilities• Established SkillsFuture Singapore’s first apps and tools taxonomy

Singapore

• As Board Secretariat, orchestrate the coordination of diverse internal and external stakeholders, ensuring the seamless facilitation of high-impact Board meetings to drive strategic decision-making• Monitor and analyse key statistics on SkillsFuture initiatives, translating data into actionable insights for management and the Minister, resulting in informed decision-making and continuous improvement• Collaborated with teams from other statutory board and ministries to develop a pioneering national system. The system tracks individuals' skillsets, recommends courses, and facilitates employment, matching skills demand to supply for greater workforce productivity.• Conduct comprehensive research scans on International Organizations and Countries to benchmark against best practices, enhancing SkillsFuture's service offerings and global standing• Conduct research on key education themes such as Micro Learning and Micro Credentials. Laying the groundwork for future cutting-edge initiatives and strategies by SkillsFuture• Developed and implemented a user-friendly Sharepoint site, streamlining processes and information retrieval, resulting in a 20% increase in team efficiency• Nominated as the division budget representative, skilfully managing a portfolio of $400,000 to ensure optimal budget marksmanship and resource allocation• Nominated as the divisional data champion, serving the division in meticulously cleaning and preparing data to yield insightful results that drive strategic decision-making and operational excellence• Draft Parliamentary Questions responses for Minister by coordinating across SkillsFuture within tight timelines

Singapore

• Lead point of contact for all customer management matters, managing relationships with public agencies such as NTUC, e2i, and MOE, while representing Trimiy's services.• Spearheaded a team of developers, successfully meeting clients' digital needs and delivering top-notch solutions. Demonstrated by the abundance of outstanding testimonials received, highlighting Trimiy's dedication to exceptional service.• Oversee multiple project developments that ranges from website development to animation videos, ensuring that the projects are always delivered timely and within the projected budget range• Lead digital marketing efforts resulting in an increased in market presence and higher sales• Liaise with major stakeholders, including contractors, clients, and overseas business partners, ensuring seamless coordination and the successful execution of projects.• Assist the director in the development of Loolla.com, a cutting-edge Social Learning Marketplace equipped with a powerful Learning Management System and online course publishing tool. Held overall responsibility for Customer Experience at Loolla, fostering a customer-centric environment and ensuring high satisfaction levels among users.

Singapore

• Co-developed a strategic roadmap to successfully launch training programmes online, culminating in the creation of resultsprogramme.com• Manage the comprehensive administration of the RESULTS programme, a revenue-generating initiative with an annual turnover exceeding one million.• Consult with client before, during and after training to ensure smooth learning experience, RESULTS programme is one of the most highly rated programme in SMUAcademy• Oversee a team of three to manage the end-to-end execution of various individual training programmes, encompassing liaising with relevant stakeholders, handling administrative tasks, facilitating sessions, and actively engaging in sales and marketing efforts• Collaborated with external stakeholders, including Singapore Management University and Eurasia Global Food, to successfully launch "Transforming Enterprise," a continuation of the esteemed "Growing Enterprise" initiative• Proficiently drafted captivating captions and compelling testimonials for use on various social media platforms as an integral part of marketing collaterals• Managed Universal Stage's website, including tasks such as editing training dates and updating testimonials, contributing to an enhanced user experience on www.ustage.com.sg• Facilitated on-site as well as online(zoom) training programmes to ensure a smooth learning experience for learners, leading to customer service being frequently praised in testimonials• Assist in diverse Human Resource-related matters, including facilitating Maternity Leave applications, Employment Pass processing, and contributing to recruitment activities