Jesus Ramos Email & Phone Number

Redmond, Washington, Us

• Lead cross-divisional teams to develop strategic agendas for forward looking AI & Cloud Computing lab management needs to support development programs.• Provide guidance on roadmap planning, architecture design and integrated solutions for key areas.• Oversee the lab development of staging and implementation plans for standing up Next Generation new Development Data Center capabilities in an effort to support E2E development efforts for Silicon & Systems build releases, ensuring performance criteria is met.

Redmond, Washington, Us

San Francisco, California, Us

Hands-on leader, hired to build and lead a global team of TPM’s from scratch to ensure strategic execution of all programs from cradle to grave. Accountable for critical development and engineering activities across the company resulting in timely product launches to support customers. Directed cross-functional teams Product, Hardware / Software Engineering, Finance, Marketing, Operations, Data Pipeline and Cloud computing platform. These are products which image Earth every day in order to collect meaningful data to enable customers to make informed and timely decisions. • Directed & managed a global team of technical product professionals to increase productivity and effectiveness of development teams to meet customer requirements. Included conducting contractual and SLA/SLO reviews.• Delivered on programs which collectively resulted in over 175 satellites being built / launched and released multiple products. Exceeded budget goals for projects within 5%. • Championed effective MBRs & QBRs and GTM releases to Exec. Leadership and key partners. Resulting in revenue growth just over 20% year over year. Maximized partnerships to ensure risks and challenges were addressed. Resulting in lower customer complaints and improving NPS score by 200%. • Implemented change management practices and processes (Agile principles) for managing cross functional complex projects globally. Resulting in the largest Dove constellations to be deployed (88 satellites) into space and nearly doubling the revenue from $70M to $130M.• Championed Technology Roadmap planning exercises to develop & execute a 5 year hardware & software roadmap.• Directed M&A projects for engineering due diligence & integration efforts resulting in successful acquisitions.

Redmond, Washington, Us

Motivated the Customer Engineering program team to successfully launch the first Global (4G LTE) Surface tablet with supporting accessories across multiple operators across the globe. Accountable for the planning and execution of internal and external certification of the product. This included ensuring industry & operator certification in North America and Rest of World Operators, PTCRB, GCF, and FCC. Managed & directed professional staff of fifteen and maintained certification testing budget of $5M for the development of the program without overextending.• Maintained and managed agile development and program teams through business & leadership changes.• Directed and led a cross-functional engineering & program management team toward achieving product technical approvals across the globe. This was the first Intel based mobile broadband chip on Windows 8.1 platform which was later upgraded to Windows 10.• Defined and established a mobile broadband certification process within the Surface organization for North America & Rest of the World.

Espoo, Southern Finland, Fi

Hired to direct and manage the Core Software & Customer Engineering Teams to launch the first mobile broadband Windows 8 tablet across multiple operators in North America and across the globe. Championed tactical management of Asian ODMs in support of manufacturing and testing of wireless products with quick time to market and high quality.• Defined and established engineering processes resulting in repeatable results across multiple programs.• Timely execution of operator certifications in North America and across the globe for various Countries & Operators.• Key member of the R&D Leadership team responsible for making business decisions associated with roadmap, design, and testing.

Basking Ridge, Nj, Us

Promoted to lead development of technical and functional device requirements, OEM partner management, wireless accessories, device and accessory certifications to meet market forecast. Led and mentored team of technical product managers responsible for next-generation wireless communication technologies and applications requirements. Proven experience in harmonizing cross-functional organizations of Product Development, Supply Chain Management, PMO, Evolution/Technology, R&D, Customer Care, Media Relations, and Network teams. • Championed product improvements for customer issues across the portfolio. Proven experience in harmonizing cross-functional organizations and schedules across projects. Resulting in timely go to market release of products.• Delivered Quarterly OEM Scorecard reviews with OEM CEO’s and VZW CMO & COO. • Deployed Verizon Remote Diagnostics (VRD) solution across the 4G LTE lineup. Resulting in reduced returns by 20%.

Basking Ridge, Nj, Us

• Portfolio & Technology Planning – Directly managed multiple OEMs and ensured product development compliance to meet business & technology initiatives.• Defined and maintained the Device Development Process which covers Functional/UX/UI compliance process for device portfolio along with the application porting process across all OEMs. • Drove revenue growth throughout Verizon by launching the first Verizon Droid Android device (Droid from Motorola). This along with other launches increased market leadership and differentiation with industry in helping position the Android OS.

Ridgefield Park, Nj, Us

Hired to direct and lead a cross-functional team of R&D, Project Managers and Field Test Engineers to achieve ship acceptance for all CDMA devices and accessories. In this role I led change management efforts to exceed customer expectations. Championed strategic roadmap planning initiatives and presented product and service roadmaps to customers. Led Product Management Team and R&D teams to assure successful product definition and timely delivery of product to customers. Primary customer interface for conducting monthly status reports for pricing, design changes, and any negotiation changes to contracts. • Utilized extensive customer knowledge to drive approval of various products resulting in building brand recognition of Samsung products and generating revenue for all involved. • Established internal processes / initiatives, which resulted in repeatable results from product to product.• Directly accountable for driving Samsung scorecard rating from last place to first place within nine months exceeding internal expectations. Based on accomplishments above, received the prestigious Samsung President's Award.

Executive Space Course

Education record

Education record