Rafael Soler Email & Phone Number

Fuengirola, Al, Es

Fuengirola, Al, Es

Málaga, Andalusia, Spain

With the resumption and addition of flights to Malaga from major GCC airlines over the summer, I continued to run Consigo Concierge Services to offer personalized ground services (B2C) for clients of luxury travel agencies from Kuwait, Saudi Arabia, and the UAE. I also offered real estate intermediation and exclusive softlanding services for high-net-worth property investors on the Costa del Sol to facilitate their relocation. I engaged in:• Product development• Supplier relations• Social Media campaigns• Hotel and luxury villa reservations• Rental cars and airport transfers• Tourism consultancy• Sales Consultancy • Real Estate Consultancy

Andalusia, Spain

As the Regional Sales Manager for Andalusia, I establish and nurture relationships with distributors and a customer base in the Food and Beverage industry. This includes 4 and 5-star hotels, high-end restaurant groups, golf courses, beach clubs, event organizers, and catering companies. My responsibilities involve product presentations, market research, prospecting, proposal development, and order follow-up. This experience demonstrated that I had transferable skills obtained in my previous sales roles, especially in client engagement and networking.Skills: Presentation Skills, Networking, Sales, Relationship Building, Customer Service, and Client Engagement.

Málaga, Andalusia, Spain

Driven by a commitment to excellence, I founded and managed Consigo Concierge Services. Recognizing the influx of GCC (Gulf Cooperation Council) travelers to the Costa del Sol and the lack of personalized assistance on the ground, I decided to fill this gap. Services included personalized assistance for incoming GCC travelers, covering everything from car rentals and airport pickups to tours, excursions, and accommodation bookings. Additionally, I expanded into real estate intermediation and soft-landing services, assisting clients in property purchases and relocation to the Costa del Sol.

Málaga Area, Spain

As the Tourism Manager at McArthurGlen Designer Outlet Málaga, I played a pivotal role in shaping the tourism strategy and action plan for the launch of Spain’s inaugural McArthurGlen outlet. Drawing from my extensive experience at Value Retail, I harnessed valuable insights to create an impactful strategy.

Bicester, Oxfordshire

In my role as the Destination Marketing Manager at Value Retail (The Bicester Village Shopping Collection), I orchestrated significant growth in tourist flows from the Middle East and Southeast Asia to the company’s nine luxurious outlets. My responsibilities included: •Partner relations- established and nurtured relationships with key travel agencies, tour operators, MICE organizers, airline companies, payment services. •Event organization- successfully lead company-wide sales missions and trade shows in MENA and SEA regions. Organized MENA sales forums in Barcelona and London. •Marketing campaigns- collaborated with the marketing department to create 360 ª campaigns to ensure effective communication and messaging with target markets. •Global partnerships- managed relations and negotiations with GCC airline companies (loyalty programs) and Credit card companies for marketing campaigns.•Sales targets- actively contributed to double-digit growth in tax-free sales and increase in client spend from my markets of responsibility for three consecutive years.•Compliance- liaised with Corporate Legal team in drafting of contracts for the Global Tourism Department to ensure compliance and correct implementation.•Sales Representatives- responsible for rep relations (China, GCC, SEA, Korea, India) including annual agreements, staffing, sales plans and implementation of incentive program.•CRM- effectively managed data on Salesforce and Power BI.

Conde De Gálvez, 3 29017 Malaga, Spain

We help people improve by providing the necessary elements for their health problems in an environment conducive to healing and a healthy lifestyle.Get Better in Spain, together with its partners at the Malaga Health Foundation (www.malagahealth.com), aims to offer the best medical tourism services to those who choose Málaga as their health destination.• Created the start-up sales and marketing plan • Developed products and services• Established relations with hospitals, specialized clinics, doctors and hotels• Client prospection• Created presentations and collateral• Participated in industry related events locally and abroad.

Estepona, Andalusia, Spain

As the Senior Sales Manager for the MICE segment of this 5-star GL property, , my role involved extensive travel across Europe and North America. Here are the key responsibilities I handled:•Full sales cycle:Identifying and contacting potential clients, including corporations, travel agencies, and event organizers, to attract new business.•Negotiations and Agreements:Negotiating and closing deals with clients for room reservations and event organization within the hotel.•Client Relationship Management:Maintaining strong relationships with existing clients to ensure repeat business and referrals.•Preparation of Proposals and Presentation:Creating and presenting proposals to potential clients, outlining the hotel’s services and rates.•Collaboration with Other Departments:Working closely with other hotel departments, such as food and beverage, reservations, and reception, to coordinate bookings and events.•Marketing and Sales Strategies:Developing marketing and sales strategies to achieve revenue goals for the hotel.•Sales Tracking and Reporting:Monitoring sales progress and maintaining accurate records of sales activities.•Representation at Industry Events:Representing the hotel at trade fairs and industry events to establish contacts and promote the property.•Pricing Policies and Competitive Rates:Setting competitive pricing policies to maximize revenue and occupancy.•Exceptional Customer Service:Providing excellent customer service, resolving issues, and ensuring a positive experience for guests and clients.

Benalmádena, Andalusia, Spain

Key Responsibilities:• Prospecting and Outreach: Identified and contacted potential clients—corporations, travel agencies, and event organizers—to attract new business.• Negotiations and Agreements: DMCs, OTAs, Tour Operators, Airlines • Client Relationship Management: Impeccable service, ensuring repeat business and referrals.• Proposal Preparation and Presentation:• Collaboration with Other Departments:• Sales Tracking and Reporting:• Industry Representation: Represented hotels at trade fairs and industry events. • Pricing Strategy: Set rates, revenue-maximizing strategies.• Exceptional Customer Service: Ensuring client loyalty.• Budgeting, staffing and revenue management

Marbella, Andalusia, Spain

Sales Manager (Tour operation and MICE for the 5 NH Hotel properties (NH Almenara, NH Sotogrande, NH Alanda, NH Marbella and NH San Pedro)

Estepona, Andalusia, Spain

As the Sales Director, I was involved in the pre-opening and opening of this 204-room hotel with a 2500-square-meter Thalasso Spa. The hotel is a proud member of Small Luxury Hotels of the World. My responsibilities included hiring the sales team, overseeing both sales and reservations, and introducing the hotel to the MICE markets in the United Kingdom, United States, and Spain. Additionally, I played a key role in developing the Tour Operations markets. During the pre-opening phase, I traveled extensively to the United States, Europe, Spain, and the United Arab Emirates 🌟🏨🌊

Sales Manager responsible for Tour Operation contracting for the hotels of the company in Spain and Tunisia.

As the Sales Executive for the MICE segment of this 915-room hotel, which is a flagship property of the Sol Meliá chain in Madrid, my role involved extensive travel internationally. Here are the key responsibilities I handled:• Prospecting and Outreach:Identifying and contacting potential clients, including corporations, travel agencies, and event organizers, to attract new business.• Negotiations and Agreements:Negotiating and closing deals with clients for room reservations and event organization within the hotel.•Client Relationship Management:Maintaining strong relationships with existing clients to ensure repeat business and referrals.•Proposal Preparation and Presentation:Creating and presenting proposals to potential clients, outlining the hotel’s services and rates.•Collaboration with Other Departments:Working closely with other hotel departments, such as food and beverage, reservations, and reception, to coordinate bookings and events.•Sales Tracking and Reporting:Monitoring sales progress and maintaining accurate records of sales activities.•Representation at Industry Events:Representing the hotel at trade fairs and industry events to establish contacts and promote the property.•Setting competitive pricing policies to maximize revenue and occupancy.•Exceptional Customer Service:Providing excellent customer service, resolving issues, and ensuring a positive experience for guests and clients.

Contracts Manager (Tour Operations): Role: As the Contracts Manager, I was the architect of strategic agreements, bridging Tryp Hotels with 14 European countries.Mission: Negotiate contracts, open fresh markets, and amplify Tryp’s footprint across Spain, Cuba, Tunisia, and Morocco.

Role: As the Corporate Sales Executive, I negotiated tour operation agreements for Sol Meliá Hotels with partners in Europe, North America, and South America.Mission: Negotiated contracts, promote our 60 hotels within the City Hotels Division, and foster partnerships with business travel associations.

Madrid, Community Of Madrid, Spain

My role was multifaceted and crucial to the smooth functioning of the embassy. Let me enhance my job description:Translation and Interpretation: I served as a bridge between Spanish and Filipino cultures by translating official documents, speeches, and correspondence. My linguistic skills ensured effective communication between the embassy and local authorities, businesses, and individuals. I provided real-time interpretation during meetings, conferences, and diplomatic events, ensuring accurate communication between Spanish and Filipino officials.Administrative Support: As an assistant, I handled administrative tasks such as scheduling appointments, managing calendars, and organizing official events. My attention to detail and organizational abilities contributed to the embassy’s efficiency. I assisted the Commercial Attaché in preparing reports, analyzing market trends, and identifying business opportunities. My insights helped promote economic and trade relations between the Philippines and Spain.Cultural Diplomacy: I actively participated in cultural exchange programs, promoting Filipino culture and fostering goodwill. My understanding of both cultures allowed me to navigate social nuances and build positive relationships with Spanish counterparts.Protocol and Etiquette: I adhered to diplomatic protocol, ensuring that official functions ran smoothly. I assisted visiting dignitaries, coordinated official visits, and handled logistical arrangements, showcasing the hospitality and professionalism of the Philippine Embassy.Trade and Economic Affairs: Collaborating closely with the Commercial Attaché, I supported trade missions, investment forums, and business delegations. My research and analytical skills contributed to identifying potential partners and markets. I facilitated business matchmaking, connecting Filipino companies with Spanish counterparts, and helped promote Philippine products and services.