Assessing software development process maturity, defining / analyzing quality-indicating metrics, preparing product teams for external safety ISO 26262 certification and Automotive SPICE audits, and formalizing the Quality Management System (QMS) corporate wide.

Managing Software Quality Programs

RELEASE PLANNINGMaintained product roadmap and created release schedules. Drove successful passing of "Business Plan Executive Decision Checkpoint"​ for multiple releases, coordinating readiness input from extended team: Product Management, Development Engineering, Quality Assurance, Release Engineering, Marketing, Sales, Legal, and Support. Defined formal Planning process emphasizing priority criteria. Led organization migration to new SDLC tools, enabling end to end software process integration.RELEASE MANAGEMENTRan weekly Director Release Status meeting via up-to-date automatically generated dashboard. Managed interdependencies, issues, and risks. Drove successful passing of "Availability Executive Decision Checkpoints"​ with extended team. Ensured quality release notes and deployment. Implemented efficiencies based on statistical analysis and qualitative feedback.SYSTEMS INTEGRATION and NEW PLATFORMSManaged multiple on time software deliveries--integrating database management applications into appliance & cloud environments ("PureSystems"), and porting to new server platforms such as Inspur--driving the full development cycle with emphasis on QA, utilizing agile methods with an international team.LOCALIZATION PROGRAMLed eight product suite localization cycles within budget supporting thirteen national languages, involving a team of 50+ members, ensuring internationalization needs, and improving efficiency/cost with each cycle. Process owner/trainer. Team included: Language Project Managers, English Content Owners, Test Lead, Language Translators, Language Verifiers, Corporate Financial Approver.BETA PROGRAMManaged five product Betas from objectives to close, improving product quality and usability and obtaining quotes & references for Marketing use. Owned process. Team included Product Managers, Development Managers, Technical Leads, Advocates, and Beta Participants from a multitude of companies.

Expertise: - planning, driving, tracking, and reporting - change, issue, decision, and risk management - organization, communication, and training - process: definition, diagramming, analysis, improvement, automation - data​: collection, analytics, modeling

LOCALIZATION COORDINATORLed ten localization cycles each averaging: five products, 26 national languages, over 25,000 translated files. Automated translation file return process (using Perl), increasing efficiency by a magnitude. Two products were acquisitions.PROCESS OWNER - INTERNAL AUDITORDesigned and reengineered business processes spanning the software development organization, covering all Quality Management System (QMS) aspects. Drove definition, change management, and improvement. Trained organization of over 200 on use. Conducted internal audits. Ensured findings by external audits addressed; organization earned ISO 9001 and FDA compliance certifications.

Led an eight person security project for the 512 multi-node SP system (aka "Deep Blue"​, Watson's predecessor) providing authentication/authorization support, satisfying a DoD contract.Developed (design/coded) multi-node User Account Management feature in Perl for the SP system.Defined User Account Management and Security POSIX Standards as part of an IEEE working group.