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With over 30 years of IT experience in diverse and multicultural settings, I am a passionate and visionary CIO at Islandwide Group, a leading financial and health services provider. My mission is to leverage technology to streamline and optimize business processes, enhance customer experience, and drive innovation and growth.I have successfully led the digital transformation of Islandwide Group, using Outsystems Cloud Platform to rebuild the core system, improve the communications infrastructure, and create scalable and high-quality applications for internal and external use. I also oversee the business process automation and management initiatives, using AWS, Azure and other platforms to integrate and automate various functions, such as customer relationship management and corporate case management. As a result, I have enabled the company to achieve operational excellence, cost efficiency, and competitive advantage in the market.
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CioIslandwide Group Mar 2018 - PresentGuaynabo, Puerto Rico, PrSetting the broad strategy and managing the relationship with the business, explaining how technology can help to streamline optimize business processes.In Islandwide I used Outsystems Cloud Platform to achieve through a technological strategy, to take the company to a digital maturity and turn it into a company with total capabilities to create any public or internal application with minimal effort and cost, under very high-quality standards and with all the certifications needed to compete in the financial or health industries.The company's core system was rebuilt from scratch, changing the internal and external telecommunications infrastructure, improving mobile devices, redesigning the communications scheme, implementing a digital PBX, uploading all technological services to the cloud. -
Business Process Automation Lead / PmoBanco Popular De Puerto Rico May 2016 - Apr 2018San Juan, Pr, UsOversee internal initiatives related to Business Process Management. + Customer Relationship Management+ Corporate Case Management -
Human Resources Information System Lead / PmoBanco Popular De Puerto Rico Apr 2014 - May 2016San Juan, Pr, UsAdministering SAP HCM Platform and other HRIS related platforms.
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Project ManagerBanco Popular De Puerto Rico Apr 2013 - Apr 2014San Juan, Pr, UsDedicated, results-oriented Project Manager, with real-world technical and business experience and leadership. Maintain continuous alignment of program scope with strategic business objectives, making recommendations to modify and improve the program when necessary. Creative problem solving and time management skills coupled with outstanding interpersonal skills facilitate tangible and seen results
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It ManagerSuiza Dairy Puerto Rico Jan 2005 - Apr 2013Río Piedras, PrResponsible for plan, direct, manage and oversee the activities and operations of the IT Department. Administer the IT budget, staff and physical facilities across the Island. Align IT strategy with Suiza Dairy's Holding. Negotiation IT contracts (IBM, Symantec, Outsourcing, Telecommunications, among others). -
Computer Systems AnalystSuiza Dairy Puerto Rico 2001 - 2005Río Piedras, PrAnalyse and evaluate information and business process requirements. Responsible for budgeting, planning, designing, developing and implementing computer systems. Assigned, coordinated and reviewed the work of out sourcing resources, consultants and programmers.
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Senior ConsultantKpmg 1998 - 2001Mexico City, Mexico, MxCreate practical solutions to fulfil the business needs that comply with quality standards and technical requirements. Responsible for the IT Area in the implementation of the PeoplesSoft Internal project. -
Project LeaderFrito Lay 1993 - 1998Purchase, New York, UsPlan, schedule, and coordinate activities related to system development projects. Responsible for the system development "DCTotal" System. DCTotal System was finished in 1998, even though the system DC Total was a very complicated and large project, almost 3 years of hard work, but now (2011) the system is still working in Frito Lay (Sabritas), and interfacing with SAP. -
ProgrammerCapsi 1991 - 1992
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ProgrammerAutoinformatica 1990 - 1991
Jorge Ramirez Skills
Jorge Ramirez Education Details
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Universidad La Salle, A.C.Computer Systems Engineer -
Shrm
Frequently Asked Questions about Jorge Ramirez
What company does Jorge Ramirez work for?
Jorge Ramirez works for Islandwide Group
What is Jorge Ramirez's role at the current company?
Jorge Ramirez's current role is CIO @ Islandwide Group | IT Strategy.
What is Jorge Ramirez's email address?
Jorge Ramirez's email address is jo****@****lar.com
What is Jorge Ramirez's direct phone number?
Jorge Ramirez's direct phone number is +1 787-765*****
What schools did Jorge Ramirez attend?
Jorge Ramirez attended Universidad La Salle, A.c., Shrm.
What skills is Jorge Ramirez known for?
Jorge Ramirez has skills like Customer Service, Leadership, Team Leadership, Banking, Inventory Management, Time Management, Teamwork, Loss Prevention, Security, Training, Powerpoint, Risk Assessment.
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