AeroLeads people directory · profile

Jivan Ramsahai Email & Phone Number

Director of Product Management at Vidyard at Vidyard
Location: Canada, Canada, Canada 9 work roles 2 schools
2 work emails found @vidyard.com 2 phones found area 519 and 800 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 2 phones

Work email j****@vidyard.com
Direct phone (519) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Vidyard
Role
Director of Product Management at Vidyard
Location
Canada, Canada, Canada
Company size
242 employees

Who is Jivan Ramsahai? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Jivan Ramsahai is listed as Director of Product Management at Vidyard at Vidyard, a company with 242 employees, based in Canada, Canada, Canada. AeroLeads shows a work email signal at vidyard.com, phone signal with area code 519, 800, and a matched LinkedIn profile for Jivan Ramsahai.

Jivan Ramsahai previously worked as Director of Product Management at Vidyard and Product Manager at Vidyard. Jivan Ramsahai holds Bachelor Of Mathematics from University Of Waterloo.

Company email context

Email format at Vidyard

This section adds company-level context without repeating Jivan Ramsahai's masked contact details.

{first}.{last}@vidyard.com
92% confidence

AeroLeads found 2 current-domain work email signals for Jivan Ramsahai. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Jivan Ramsahai

Jivan Ramsahai is a Director of Product Management at Vidyard at Vidyard. He possess expertise in technical support, enterprise software, management, telecommunications, blackberry enterprise server and 16 more skills.

Listed skills include Technical Support, Enterprise Software, Management, Telecommunications, and 17 others.

Current workplace

Jivan Ramsahai's current company

Company context helps verify the profile and gives searchers a useful next step.

Vidyard
Vidyard
Director of Product Management at Vidyard
Kitchener, Ontario
Website
vidyard.com
Employees
242
AeroLeads page
Company profile
View company profile Email format
9 roles

Jivan Ramsahai work experience

A career timeline built from the work history available for this profile.

Director Of Product Management

Current
Vidyard

Kitchener, Ontario, CA

  • Currently leading the product strategy teams at Vidyard focused on our Video for Sales and Video Hosting customers.
  • Focused on Vidyard's business solution comprising of the core dashboard UI, analytics suite, video player and public facing APIs
  • Opened new user channels for Vidyard's recording tools including an Android application as well as Windows and Mac desktop applications
  • Delivered the Vidyard Partner Application: An embeddable single page application that allows users to record and share video in over 45 SaaS platforms seeing thousands of active users
Jun 2018 - Present

Product Manager

Vidyard

Kitchener, Ontario, CA

  • I was one of Vidyard's first Product Managers, leveraging my relationships with the user base to bring customer empathy to the engineering teams.
  • Worked with designers and engineers to discover solutions and define minimum viable products
  • Leveraged Heap Analytics, SQL and Looker to track user flows, investigate and visualize product usage insights
  • Areas of focus included analytics and video playback infrastructure which supported thousands of simultaneous events
  • Coordinated multiple releases with Marketing, Sales, and Customer Experience
  • Developed content and ran enablement sessions for key product launches
Sep 2016 - Jun 2018

Manager Of Customer Experience

Vidyard

Kitchener, Ontario, CA

  • In my role as Manager of Customer Experience, I consolidated the Technical Support and Customer Success teams. In addition to providing guidance to the technical support specialists, I lead the customer success.
  • Onboarded and managed tier 1 enterprise accounts representing ARR from $200K to $1M+
  • Developed and delivered customer training
Oct 2015 - Sep 2016

Technical Account Manager

Vidyard

Kitchener, Ontario, CA

  • As a Technical Account Manager, I supported the Vidyard sales team in running technical demos, designing and building proof of concepts for potential customers and provided end user support to Vidyard's enterprise.
  • Implemented custom solutions in JavaScript, HTML and CSS
  • Logged detailed bugs and feature enhancement requests for development
  • Created and managed the Vidyard support knowledge base
Sep 2013 - Oct 2015

Training Content Analyst

Blackberry

Waterloo, Ontario, CA

  • Created technical and non-technical training course material and delivered content through instructor-led classes, job aids and web-based training modules to support agents globally (Portugal, China, Costa Rica, New.
  • Confidently delivered training to internal support teams and external customers ranging from small-medium businesses to large enterprises
Jan 2012 - Aug 2013

Technical Coaching Program Logistics Specialist

Blackberry

Waterloo, Ontario, CA

  • Created executive-level reporting highlighting areas of improvement and knowledge gaps for technical support teams
  • Provided specific actions based on reporting resulting in improvements to customer satisfaction and incident handle times
  • Created team processes to align with ISO quality management system requirements
Jan 2011 - Jan 2012

Technical Quality Coaching Analyst

Blackberry

Waterloo, Ontario, CA

  • Developed a comprehensive scorecard for evaluating support incidents to drive performance improvements from tech support teams
  • Provided written feedback to support agents offering suggestions for improving technical knowledge and customer service skills to improve customer satisfaction
Mar 2010 - Jan 2011

Blackberry Enterprise Server Exchange/Domino Support

Blackberry

Waterloo, Ontario, CA

  • Deployed physical and VMWare virtualized Windows domains, Domino, Exchange, SQL and BlackBerry Enterprise servers for reproducing potential bugs and testing customer scenarios
  • Consulted to enterprise customers to provide recommendations for managing the BlackBerry solution for up to 50,000+ users
  • Assisted support teams by taking ownership of critical and priority one escalated incidents
  • Validated bugs and communicated with development teams to continue investigation of issues
Sep 2008 - Mar 2010

Blackberry Handheld Support

Blackberry

Waterloo, Ontario, CA

  • Identified and resolved issues regarding BlackBerry devices and BlackBerry Enterprise Servers
  • Assisted customers of varying technical expertise with confidence and professionalism
  • Provided potential customers with detailed technical descriptions of various BlackBerry features
  • Contributed to the BlackBerry knowledge base regularly
  • Served as a BlackBerry Technical Advisor on the BlackBerry Support Community Forums
  • Recovered and acted decisively when unexpected situations arise during a support incident
Aug 2007 - Sep 2008
Team & coworkers

Colleagues at Vidyard

Other employees you can reach at vidyard.com. View company contacts for 242 employees →

SL Scott Lynch Scott Lynch Colleague at Vidyard Victoria, British Columbia, Canada, Canada View → AW Aric Wolstenholme Aric Wolstenholme Colleague at Vidyard Vancouver, British Columbia, Canada, Canada View → BD Baraa D. Baraa D. Colleague at Vidyard Guelph, Ontario, Canada, Canada View → HL Hector Lopez-Negrete Hector Lopez-Negrete Colleague at Vidyard Greater Calgary Metropolitan Area, Canada View → BR Brandon Ryan Brandon Ryan Colleague at Vidyard Kitchener, Ontario, Canada, Canada View → ND Niome Dominic Niome Dominic Colleague at Vidyard Canada, Canada View → BS Blake Smith Blake Smith Colleague at Vidyard Kitchener, Ontario, Canada, Canada View → SA Sayeem A. Sayeem A. Colleague at Vidyard Waterloo, Ontario, Canada, Canada View → JM Jinu Mathew Jinu Mathew Colleague at Vidyard Waterloo, Ontario, Canada, Canada View → CK Connor Kuzmich Connor Kuzmich Colleague at Vidyard Vancouver, British Columbia, Canada, Canada View →
2 education records

Jivan Ramsahai education

Bachelor Of Mathematics

University Of Waterloo

Product-Led Growth Certificate

Productled
FAQ

Frequently asked questions about Jivan Ramsahai

Quick answers generated from the profile data available on this page.

What company does Jivan Ramsahai work for?

Jivan Ramsahai works for Vidyard.

What is Jivan Ramsahai's role at Vidyard?

Jivan Ramsahai is listed as Director of Product Management at Vidyard at Vidyard.

What is Jivan Ramsahai's email address?

AeroLeads has found 2 work email signals at @vidyard.com for Jivan Ramsahai at Vidyard.

What is Jivan Ramsahai's phone number?

AeroLeads has found 2 phone signal(s) with area code 519, 800 for Jivan Ramsahai at Vidyard.

Where is Jivan Ramsahai based?

Jivan Ramsahai is based in Canada, Canada, Canada while working with Vidyard.

What companies has Jivan Ramsahai worked for?

Jivan Ramsahai has worked for Vidyard and Blackberry.

Who are Jivan Ramsahai's colleagues at Vidyard?

Jivan Ramsahai's colleagues at Vidyard include Scott Lynch, Aric Wolstenholme, Baraa D., Hector Lopez-Negrete, and Brandon Ryan.

How can I contact Jivan Ramsahai?

You can use AeroLeads to view verified contact signals for Jivan Ramsahai at Vidyard, including work email, phone, and LinkedIn data when available.

What schools did Jivan Ramsahai attend?

Jivan Ramsahai holds Bachelor Of Mathematics from University Of Waterloo.

What skills is Jivan Ramsahai known for?

Jivan Ramsahai is listed with skills including Technical Support, Enterprise Software, Management, Telecommunications, Blackberry Enterprise Server, Html, Team Leadership, and Technical Training.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.