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As the Chief Information Officer (CIO) of Saks Off 5th, I am responsible for the strategy, architecture, and delivery of technology solutions that support the digital, store, and omni transformation of this $1.5B retailer. With more than 25 years of experience in the retail, travel, and media industry, I have a proven track record of leading technology and digital transformation initiatives, driving profitability, and leading cross-functional teams.Prior to joining Saks Off 5th, I was the Senior Vice President of Technology and Technology Finance at HBC, where I led the technology separation and spin-off of two new digital companies, Saks.com and SaksOff5th.com, raising $700M with a combined valuation of $3B. I also reduced the IT annual run rate by $100M while providing better service and improved quality to the organization. I am a passionate leader who strives to maximize business operations and customer experience and develop the best capabilities from my team.
Tag - The Aspen Group
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Chief Information OfficerTag - The Aspen Group Apr 2024 - PresentChicago, Il, Us -
Chief Information Officer (Spin-Off Of Hudson'S Bay Company)Saks Off 5Th Mar 2021 - Mar 2023New York, Ny, Us• Responsible for strategy, architecture and delivery of technology solutions supporting Digital, Stores and Omni transformation. Successful execution of the transformation strategy has resulted in a new eCommerce website, re-platforming of our Data/Analytics to better leverage AI, CRM/Loyalty platform, modernization of the digital portfolio, migration out of our own data center to cloud only, increased stability yielding better business results while reducing the cost of technology. • Oversight of Omni Merch & ERP systems, Store/Omni Technology, POS and Infrastructure, Cloud and Digital operations, Data, Analytics & Reporting Platforms, CRM/Loyalty platforms, Cyber Security, Engineering, Procurement, Product & UX and all Technology Finance (OpEx/CapEx)• Built ground up Technology organization to support the agility and independence of SaksOff5th while driving the technology strategy for a 5x LRP.• Developed strategies to increase scalability and stability of IT systems in line with business objectives.• Separated new company from HBC into full standalone organization, including HR, Finance, Engineering, ERP, OMS (Sterling), Store/Omni Systems as well as other Enterprise systems. Scoped the project with a team of subject matter experts in IT, and partnered with stakeholders to create a project plan, communicate goals and objectives, and acquire a budget and timelines.• Created a roadmap to migrate the legacy systems to more modern cloud-based Omni capable platforms.• Managed $150M Capital and Operating IT budget, achieved >$40M in savings, and reduced the number of IT applications by 50% by consolidating systems, rationalizing vendors, and reducing overhead.• Managed and optimized services with intentional and result-oriented problem solving.• Reviewed software options and advised on best technologies to implement to minimize capital and operating costs. -
Senior Vice President, Technology & Technology FinanceHudson'S Bay Company Dec 2018 - Mar 2021New York, New York, UsExecutive leader accountable for the overall Finance Operations, Project Management Office & Quality Assurance of this $5B retailer, 1500 persons Technology organization, reporting directly to the CTO• Led Technology diligence for HBC for PE raise of $500M and $2B valuation with Insight Partners for spin out of saks.com.• Responsible for leading technology separation of HBC into multiple digital companies, Saks.com, SaksOff5th.com• Proven track record of leading Transformation efforts and Optimizations of technology organization resulting in 50% workforce reduction over 3-year period while providing better service and improved quality to organization. Reducing run rate by $150M, saving $250M over 4 years.• Developed metrics and reporting to successfully reduce labor spend by 40% and increase output by 20%, resulting in significantly more capital allocated to business-driven initiatives instead of IT infrastructure investment.• Drive accountability across teams to drive out inefficiency and drive down costs, resulting in 54% reduction in IT-specific capital allocation.• Developed cross team financial operations between Technology and Banner/CoE CFOs• Led replacement of two of three major customer platforms, including Digital and Data while continuing to drive down costs and moving organization from on-prem to Cloud.• Develop and support project delivery teams and governance models in charge of all Technology Portfolios.• Oversight of Quality Assurance Engineering and Automation capabilities.• Manage Technology finance, including technology Operating and Capital budgets across all 3 banners, Saks, Saks Off 5th & Hudson’s Bay• Oversight of Technology procurement, including Transfer Services Agreements (TSA) and all vendor negotiations resulting in net saves amounting to of 85% of all Cost-Out activities. -
Fractional Cto, Managing PartnerContent Fusion, Inc Jul 2002 - Dec 2018• Fractional CTO delivering strategic value for clients using digital tools and channels, identifying revenue growth and/or cost saving areas, working collaboratively with in-house and vendor delivery teams to further develop the client's domain.• Partnership with Roundarch Isobar / Dentsu Aegis, managing multiple technical and non-technical disciplines and projects annually consisting of 350+ resources globally located across 4 continents.• Responsible for overall Architecture, Strategy and Engineering for Enterprise Holdings, Avis Budget group, Starwood Hotels, BlueCross BlueShield, Adtran, NBA, IEEE Key Clients/Accomplishments:Enterprise Holdings (Enterprise/Alamo/National Rent a Car)• Provide the transformational leadership and led rollout of Enterprise & National $5.2B+ multi-national/lingual web & mobile platforms, increasing sales by 5% and driving $250M in revenue.• Enable the continuous delivery/deployment of large, complex applications from the ground up removing many significant custom built applications from the portfolio• Managed the Transformation of Enterprise & National eCommerce and Content delivery from internal on-prem servers to AWS Cloud environments, increasing development efficiency by 25% and reducing time to market by 15%.HBO• Responsible for delivery, Architecture, and implementation of an integrated MarTech and content platform for HBO enabling current and future digital transformation vision in order to increase acquisition and reduce churn.• Oversaw all systems development, engineering, and implementation in re-platforming of HBO.com to modern Adobe Experience Manager. State of New Jersey, Office of Information Technology• Architected and implemented Data, Content and Search Platforms for the entire State of New Jersey, integrating 100+ Departments and Agencies which decentralized day-to-day tasks in order to facilitate the cost sharing of hardware, software and development.
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Practice Manager, Ebusiness SolutionsAvercom (Subsidiary Of Titan Systems) Dec 2000 - Jul 2002• P&L, business development, and organizational management responsibility for e-Business practice including staff management and development.• Managed large-scale portal, web integration, and content management projects for ADP, NBA.com, IEEE, and State of New Jersey, achieving a 100% project success rate.• Increased revenue by 35% and prot margins by 25%, leading team to be consistently ranked in top ten performers among services practices in organization. Developed and implemented strategies for identifying new business opportunities and delivering repeat services to existing customers.• Established a portfolio of strategic vendor relationships, increasing vendor-funded project opportunities by 50%. Managed proposal development with cross- functional team and improved delivery processes, resulting in higher customer satisfaction. Developed and monitored budgets for projects and services.
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Vp TechnologyWemedia Inc. Aug 1999 - Dec 2000• Recruited by CEO and President of early-stage enterprise to build an internal organization to develop the site and content, back end and front end; overall responsibility for delivering an Internet portal and client applications.• Managed technology teams through all stages of creative development, project management, editorial, software development, desktop support, quality assurance, customer service, database administration, network operations, telecom, and system administration (staff of 60).• Managed Network Operation CenterWeMedia was an Internet Portal Providing Online Resources for People with Disabilities and Their Families
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Senior Site ManagerAgency.Com Nov 1998 - Aug 1999New York, Ny, Us• Delivered relevant, innovative, and marketable interactive concepts and websites, ensuring deliverables were true to the client’s strategy and brand; managed web development team; and oversaw production timelines and quality.• Recruited and hired web development staff for New York office.• Managed web, eCommerce and strategic development for key accounts, including Sprint, Texaco, Compaq, British Airways, Hewlett-Packard, K-Mart, and The Financial Times.CLIENT - Kmart• Managed formulation and technical strategy of initial phases of K-Mart's comprehensive e-commerce initiates to expand its presence on the Internet, with primary focus on implementing shopping cart functionality and providing a more intuitive experienceKey Clients:CLIENT - Texaco• Led implementation strategy and technical team in developing a comprehensive online strategy to eectively utilize the Internet to support its internal and external global corporate, brand, and product strategies.• Managed team through full project cycle, from concept through rollout of Internet and intranet.Agency.com creates interactive customer experiences for clients such as British Airways, Dulux, Energizer, IKEA, LG Electronics, Del Monte, Mars and T-Mobile. Agency.com pioneered the interactive marketing agency industry in 1995 and is headquartered in New York, with offices in Amsterdam, Brussels, Chicago, Dublin, London, Milan, Rome, San Francisco and Shanghai.Agency.com is a part of Omnicom Group Inc. ( http://www.omnicomgroup.com/ ) is a leading global marketing and corporate communications company. Omnicom's branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations and other specialty communications services to over 5,000 clients in more than 100 countries. -
Senior Web DeveloperGartner Jul 1997 - Nov 1998Stamford, Ct, UsLed development of the interactive website; provided strategic leadership in identifying current and emerging technology to further enhance functionality and provide competitive edge.Gartner, Inc. (NYSE: IT) is the world's leading research and advisory company. The company helps business leaders across all major functions in every industry and enterprise size with the objective insights they need to make the right decisions. Gartner's comprehensive suite of services delivers strategic advice and proven best practices to help clients succeed in their mission-critical priorities. Gartner is headquartered in Stamford, Connecticut, U.S.A., and has more than 13,000 associates serving clients in 11,000 enterprises in 100 countries
Jonathan Randall Skills
Jonathan Randall Education Details
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University Of Rhode IslandAccounting & Computer Science
Frequently Asked Questions about Jonathan Randall
What company does Jonathan Randall work for?
Jonathan Randall works for Tag - The Aspen Group
What is Jonathan Randall's role at the current company?
Jonathan Randall's current role is CIO @ The Aspen Group | Retail & eCommerce | Driving Digital Transformation with Cloud and Cyber Security Expertise.
What is Jonathan Randall's email address?
Jonathan Randall's email address is jo****@****hbc.com
What is Jonathan Randall's direct phone number?
Jonathan Randall's direct phone number is +191760*****
What schools did Jonathan Randall attend?
Jonathan Randall attended University Of Rhode Island.
What skills is Jonathan Randall known for?
Jonathan Randall has skills like Content Management, Cms, Enterprise Content Management, Agile Methodologies, Enterprise Architecture, Information Architecture, Mobile Applications, Web Applications, Xml, Portals, Web Services, Enterprise Software.
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