Randy Cunningham Email & Phone Number

Quality Assurance and Sarbanes-Oxley compliance in both Production and Release (Project) streams.

Continued forward progression in managing sophisticated SAP cutover plan for multiple conversion projects. Developed communication processes and vital cross reference tables to support transition of legacy applications to SAP platform. Oversaw development and support of SAP Deployment Analysts and project managers to set project schedules, assigned tasks, and tested all data synchronization and business recovery processes. Performed issue analysis, interacting with vendors to identify SAP processes and codes and devise appropriate solutions. Monitored project status and evaluated project benchmarks.

Managed multiple development projects specific to the Containerboard Packaging Recycling industry. Interfaced directly with client base, serving as liaison between 3rd party outsourced vendors and client management to perform issue analysis, evaluate infrastructure solutions, and identify improvement opportunities. Maintained communication with project managers and end-user in order to gather project requirements, devise appropriate solutions and provide technical support and testing of infrastructure solutions. Coordinated and conducted site orientation for groups of six to eight professionals. Utilized Six Sigma methodologies to complete projects on budget.

Recruited to develop and implement project management office (PMO) and establish best practice methodologies for managing client projects from initial client contact to final project inspection. Provided high-level technical leadership in coordinating deployment of Balanced Scorecard software at customer locations. Worked closely with customer support, sales operations, software developers, and deployment engineers to ensure project completion and client satisfaction. Served as main point of contact in managing the software deployment process. Supervised training of 10 to 20 deployment engineers and clients support personnel.

Coordinated and led multiple concurrent projects as primary point of contact responsible for analyzing project specifications, allocating tasks, leading meetings and devising solution to meet client expectations. Created project plans, identified staffing needs, managed budgets, and established project timelines. Served as liaison between all principals, managing conflicts and resolving issues to ensure smooth project implementation and operations.

Responsible for all Marketing and Sales Technical Support for the state of Louisiana in the implementation of IBM 3270 look alike networks.

Mba, Business Administration

Bs, Computer Science