Jim Farmer Email and Phone Number

Lead a team of learning and development professionals driven to create engaging and creative learning experiences for all levels within the organization. Key events and projects include:- Launching a cohort, multi-modal leadership development program for all people leaders- Developing an annual employee learning conference for in person and remote employees - Designing and facilitating biannual strategic and development focused retreats for executive leaders- Supporting employee lifecycle activities including employee onboarding, talent evaluation, performance management cycle, and succession planning

Creating virtual and in-person training experiences that cultivate culture and leadership development for CareMore and Aspire associates, through partnership and collaboration with key stakeholders across the organization;• Serve as a leader within the training team to work with clinical educators and internal stakeholders to prioritize where additional training or development programs are needed• Support the development and lead the execution of non-clinical training programs, including programs focused on Inclusion & Diversity and leadership development• Design, deploy, and maintain overall training strategy to account for supporting a large staff across a broad geography and diverse skill sets• Track and report on updates and project status• Measure and report on the effectiveness of the various training programs

Directed and supported bank leadership in evaluating top talent, and creating succession plans for key roles.Identified career pathing and development opportunities for identified top talent for client groups.Launched client-requested initiatives including an enterprise-wide mentoring program and HR overview for managers.Delivered customized team development and coaching as requested.

Provided consultation on learning opportunities for employees and leaders within the MUFG organization.Facilitated learning on topics ranging from leadership and communication to hiring practices and presentation delivery.Developed projects that leverage the best of collaborative technology to provide on-demand learning on a variety of leadership topics.Chair, SERVE (Veterans' Employee Resource Group), Los Angeles Chapter, 2017

Provided leadership development and individualized coaching for over 300 new and existing leaders and teams throughout the organization. Designed and facilitated a year-long leadership seminar to develop 30 high potential-leaders for future growth within the company.Created and facilitated leadership development seminars on a variety of topics (including topics such as time management and customer service).Managed and facilitated multiple sessions of 4-day training seminar focusing on basic supervisory skills for over 150 students a year.Led the creation and implementation of Silkroad Greenlight learning management system to efficiently manage and track training experiences for 3,000 employees.Prepared and managed an annual training budget for all training programs.

Analyzed opportunities and requests for new training from internal Executive Park Operation clients, working with associated design partners and Subject Matter Experts to create the best training solution for implementation.Managed daily operations of on-going development classes for Resort Cast Members, including the selection, training, and development of facilitators.Prepared an annual training budget for each fiscal year.Assigned and tracked training utilizing the Disney Development Connection learning management system.

Implemented and managed technical training procedures for Custodial department, including new Cast Member orientation.Provided leadership, coaching and supervision to team of 100+ Cast Members across a variety of shifts.Ensured smooth daily operation of theme park operations, keeping Guest experience as the top priority.

Explored concepts in leadership, including servant leadership.Trained in various facets of Hospitality Industry, including retail and hotel management strategies.Job shadowed Operation managers and Backstage management Cast Members.