Director, Emerging Technologies
CurrentIn my current role, I lead a team of forward-thinking technologists, driving pivotal business innovation initiatives, including AI democratization and citizen-led automation. Collaborating closely with business line leaders, I ensure a comprehensive understanding of core business platforms, facilitating the strategic integration of emerging technologies that harmonize speed and scalability. My efforts extend to cultivating and expanding a network of industry contacts, encompassing the University of Waterloo, University of Toronto, MaRS, and Rotman School of Business' Creative Destruction Lab, to stay at the forefront of technology trends. Additionally, my team excels in consulting on and developing generative AI solutions, focusing on uncovering opportunities to support technology adoption across Fidelity by democratizing data, fostering employee development, and promoting continuous learning.Key Achievements:Established an International Automation Center of Excellence: Leveraged low-code/no-code technology to achieve approximately 45,000 hours in time savings and $250,000 in cost savings.Accelerated AI Model Delivery: Reduced delivery time by 90% for various use cases through the introduction of citizen development and data-centric artificial intelligence.Expanded AI Project Portfolio: Increased the AI project portfolio by 200% through enhancements in AI program management and governance processes.Emerging Technologies Expert: Act as a subject matter expert on emerging technologies, including generative AI, enhancing client engagement through presentations at conferences and events.Optimized QA for Regulatory Documents: Decreased QA time by over 85% by applying AI to performance data validation and developing robust data governance frameworks and quality control processes.Pioneered Generative AI Solutions: Led the development of generative AI solutions, improving various business processes and customer interactions.