Rene Caceres Email & Phone Number
@atwell-group.com
LinkedIn matched
Who is Rene Caceres? Overview
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Rene Caceres is listed as Network Specialist at Atwell, LLC at Atwell, LLC, a company with 522 employees, based in Austin, Texas, United States. AeroLeads shows a work email signal at atwell-group.com and a matched LinkedIn profile for Rene Caceres.
Rene Caceres previously worked as Network Specialist at Atwell, Llc and Client Tech Support Agent at Dell Emc. Rene Caceres holds Bachelor'S Degree, It With Information Assurance & Security from Texas A&M University San Antonio.
Email format at Atwell, LLC
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AeroLeads found 1 current-domain work email signal for Rene Caceres. Compare company email patterns before reaching out.
About Rene Caceres
CERTIFICATIONS- CCNA Routers and Switches - CCENT Routers and Switches- Microsoft Networking Fundamentals 98-366SUMMARY OF QUALIFICATIONS• Over 12 years customer support | 5+ years in tech support• 3 years providing high quality client support at high standards, in a timely manner, collaborating with peers, team leads, engineers, and third-party venders, to resolution.• Top of my team in competitive metric stats. • Self-starter motivated to continuously learn complex technology.• Proven ability to effectively collaborate and plan various problem solving interventions.• I have a big desire to make a difference in in my role and make a lasting impressions with everyone.
Listed skills include Hardware, Networking, Technical Support, Active Directory, and 7 others.
Rene Caceres's current company
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Rene Caceres work experience
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Client Tech Support Agent
Senior Technician For Client Prosupport
- Role Responsibilities
- Resident problem-solver, providing front-line support
- Collaborate with peers, team leads, and engineers, and third party vendors to resolve customer issues, maintaining complete ownership of issues from beginning to resolution
- Follow up with customers to ensure accurate resolution for their technical issues
- Document problems, diagnostics, interactions, next steps, and solutions implementation in a CRM tool
- Provide an extraordinary customer service experience
Client Tech Support Agent (Voice)
At&T U-Verse Sos Tech Support
- De-escalate irate customers and take ownership of technical issues
- Decisively troubleshoot and resolve customers technical difficulties efficiently
- Advocate and empathize for customer to build report and provide prompt resolution
- Provide sufficient information to promote better understanding of products and services
- Received “Masters” Award 5 times - Monthly top 20 performer per metrics score.
- Promoted to SOS team – Handling high-repeat callers to take ownership of issue up until final resolution.
Network Installations/ Repair/ Customer Service
- Cable installs and terminations (Cat5 RJ-45, Keystones, Patch Panel- Laptop & Desktop repairs and installations- Server maintenance assistance- Remote customer assistance / Personal assistance additionally- VMWARE installation- Web Server installation
Face-To-Face Marketing
- Explained vacation packages in grand detail and with excitement- Was expected to make trips as far as Austin, TX for events- Expected to meet a quota
Colleagues at Atwell, LLC
Other employees you can reach at atwell-group.com. View company contacts for 522 employees →
Katie Grubbs, Mba
Colleague at Atwell, Llc
Greater Pittsburgh Region, United States
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EB
Elder Bluth
Colleague at Atwell, Llc
Mesa, Arizona, United States, United States
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JW
Jw Weeks
Colleague at Atwell, Llc
Phoenix, Arizona, United States, United States
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CG
Cherissa Garcenila
Colleague at Atwell, Llc
Houston, Texas, United States, United States
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BG
Brianna Gainer
Colleague at Atwell, Llc
Southfield, Michigan, United States, United States
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LC
Lawrence Coates
Colleague at Atwell, Llc
Arlington, Texas, United States, United States
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ER
Eric Rademacher
Colleague at Atwell, Llc
Livonia, Michigan, United States, United States
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TN
Trang Nguyen
Colleague at Atwell, Llc
Greater Houston, United States
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CD
Chris Daggett
Colleague at Atwell, Llc
Tallmadge, Ohio, United States, United States
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AA
Amie Ackerman
Colleague at Atwell, Llc
Rochester, Michigan, United States, United States
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Rene Caceres education
Bachelor'S Degree, It With Information Assurance & Security
Assoc Of Applied Science, Computer Network Admin, 3.4 Gpa
Assoc Of Arts, Business Administration, 3.1 Gpa
Frequently asked questions about Rene Caceres
Quick answers generated from the profile data available on this page.
What company does Rene Caceres work for?
Rene Caceres works for Atwell, LLC.
What is Rene Caceres's role at Atwell, LLC?
Rene Caceres is listed as Network Specialist at Atwell, LLC at Atwell, LLC.
What is Rene Caceres's email address?
AeroLeads has found 1 work email signal at @atwell-group.com for Rene Caceres at Atwell, LLC.
Where is Rene Caceres based?
Rene Caceres is based in Austin, Texas, United States while working with Atwell, LLC.
What companies has Rene Caceres worked for?
Rene Caceres has worked for Atwell, Llc, Dell Emc, Pace, Getwired Networks (Internship), and Silverleaf Resorts.
Who are Rene Caceres's colleagues at Atwell, LLC?
Rene Caceres's colleagues at Atwell, LLC include Katie Grubbs, Mba, Elder Bluth, Jw Weeks, Cherissa Garcenila, and Brianna Gainer.
How can I contact Rene Caceres?
You can use AeroLeads to view verified contact signals for Rene Caceres at Atwell, LLC, including work email, phone, and LinkedIn data when available.
What schools did Rene Caceres attend?
Rene Caceres holds Bachelor'S Degree, It With Information Assurance & Security from Texas A&M University San Antonio.
What skills is Rene Caceres known for?
Rene Caceres is listed with skills including Hardware, Networking, Technical Support, Active Directory, Software Installation, Servers, Cisco Technologies, and Windows Xp.
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