Jan Rhiana Czarrinne Morgia Email & Phone Number

In my role as a Customer Service Representative at Quantrics Enterprises Inc., I excelled in addressing customer inquiries, educating them on products, and ensuring accurate information delivery. Collaborating with internal teams, I efficiently resolved customer issues and provided technical troubleshooting support, contributing to high customer satisfaction and First Call Resolution (FCR) scores.

Rizal, Calabarzon, Philippines

In my role as an Administrative Clerk at Rizal Provincial Capitol (City Councilor's Headquarters), I was responsible for encoding data, verifying information accuracy, creating payroll sheets, and organizing data files. I ensured efficient data management and accurate record-keeping to support the smooth operation of the office.

Quezon City, National Capital Region, Philippines

In my role as a Customer Service Representative at Teleperformance, I excelled in verifying customer accounts, handling inquiries via chat, and providing top-notch customer service. I resolved issues, created technical follow-up reports, and ensured customer satisfaction with billing statements.