Jonathan Couch Email & Phone Number

Dallas, Tx, Us

Dallas, Texas, United States

Dallas, Texas, United States

- Championed end-to-end IT application support, change management, & service delivery for 80+ users as Interim IT Applications Director.- Defined project frameworks, including scoping, timeline, and budget requirements for an ERP software suite upgrade as Project Manager.- Guided a team of accountants, analysts, managers, and directors through month-end closing processes as an Accounting Super-User.- Performed troubleshooting of issues related to gas plant allocations, contractual settlements, journal entries, and financial reporting.- Orchestrated master data conversion for multiple gas plant acquisitions, including extracting and mapping master file data from Excel spreadsheets into gas plant accounting software.

- Responsible for Quorum's products and services in the Midstream oil and gas vertical, specifically My Quorum TIPS. Specific responsibilities include Product Management, Staff Development, Sales, and Project Sponsorship.- Mobilized software product teams to gather requirements and user stories for 60+ new and existing clients to define strategic projects. - Prepared, presented, and negotiated agreements for 30+ software licensing & consulting projects for Quorum’s Midstream Energy Suite. - Defined the vision and product roadmap with project budgets over $2M and steered the execution, implementation, and final delivery. - Analyzed and interpreted trends in client data to bridge gaps in business processes and propose strategic implementation plans.- Provided top-level oversight to teams focused on facilitating client engagements with ultimate responsibility for client satisfaction.

Dallas, Texas, United States

- Commanded four ERP software upgrade and implementation projects across the full development lifecycle with budgets over $1M.- Led product demonstrations, requirements gathering, and development of product specifications for new application deliverables.- Directed multiple workstreams, including a team of developers in an Agile environment to accelerate time to solution delivery.- Cultivated a culture of continuous improvement by leading discovery sessions focused on iterating features, products, and solutions.- Benchmarked competition, identified trends, and adopted best practices into a high-level Quorum TIPS product roadmap and strategy.

Dallas, Texas, United States

- Set expectations and held three Agile/Scrum software development teams accountable for the delivery of three major product releases.- Owned full-spectrum requirements analysis, documentation, resource allocation, quality assurance, and product launch responsibilities.- Evaluated the economic viability of project plans prior to initiation and executed adjustments to mitigate risks or blockers to delivery.- Ensured integrity and quality of software deliverables by compiling and supervising internal and external quality assurance plans.

Dallas, Texas, United States

- Facilitated client engagements to gather requirements, design solutions, and prioritize new features to existing software solutions.- Led teams of 5+ developers to deliver new features and enhancements as part of several larger software implementation projects.

- Worked in direct communication with 10+ customer offices to support day-to-day business operations, provide technical support, and diagnose and resolve technical issues.- Drafted design documentation delineating technical and functional design specifications for more than 40 new product features.- Developed, tested, debugged, and documented 100+ functional enhancements to existing customer software implementations.