Provided a programmatic approach to merger and acquisitions for the conversion of systems to meet the standards of the bank’s board, customers, and regulators.Established a program roadmap to maintain tasks, schedules, resources, documentation, status updates, dashboard reports, communication and partnership with the acquired company, vendor management, program logistics, and lessons learned.Led an initiative to expedite the conversion process, producing quicker delivery of needed data with greater accuracy and easier accessibility for the required resources.Implemented an open bridge call during the conversion weekend process to quickly triage the needs of the team and convey concerns to the appropriate resources for resolution.Oversaw six acquisitions since joining the bank.

Managed numerous projects of varying complexity with regulatory responsibilities requiring accountability to the executives and the board of the bank.Contributed to the establishment of the PMO Project Plan template, including the Project Tiering process.Mentored team members to understand the methodology and best practices of the PMO.Invited to a focus group for select leaders within Information Technology to provide feedback on process improvement.

Gained extensive product knowledge of multiple solutions through strong multi-tasking skills, proficiency in numerous computer programs, and exceptional communication skills.Utilized ability to assess the situation, align the correct resources, determine an agreeable plan, and motivate the team to achieve project success for projects with more complex client circumstances.Recruited and managed a team to convert the product offering from a silo to a platform format.

Leading with insights for the educational community, I provide exceptional service and support for for K12 environment.

Maintained all aspects of the Sales Team including recruiting, training new hires, supporting account managers through the sales process, closing large accounts, assisting in IT and other support, and streamlining the sales process for efficient customer response.