Jessica Dudek Email & Phone Number

• Leads the day-to-day administration of Lactalis’ health and welfare plans for ~4,000 employees across the US. I manage a team of three specialists that supports twelve human resource teams from a shared services.
• Managed the RFP process for a new employee benefits broker. The new vendor relationship allowed for additional services, to include improved pharma oversight, enhanced employee communications, and increased compliance.
• Directs a multi-functional team consisting of HRIS, payroll, compensation, and benefits to produce total compensation statements for all ~4,000 employees of Lactalis.
• Resourced, communicated and managed the benefits package alignment and integration for 500 employees from a recent acquisition. The integration process enabled all employees to seamlessly transition and restructure.
• Manages the leave of absence process for 12 sites across the US. Inheriting an inconsistent process, I streamlined and enhanced the leave of absence processes by creating a standardized training plan for site HR teams.
• Led the administrative update process for quarterly 401(k) meetings to include compliance, auditing, and delivery of employee communications.

Dallas/Fort Worth Area

• Manages the development, validation and promotion of employee benefit programs for 30 client accounts totaling in $850k of annual revenue
• Provided strategic analysis to client HR departments and Benefit Directors by analyzing, developing, and communicating benefit solutions from major vendors such as BCBS, United, and Aetna
• Led and advised clients on over 50 RFPs from vendors while successfully negotiating rate passes on 15 proposals
• Conducted over 100 in-person and virtual employee benefit presentations to educate client employees on health and welfare programs, and the impact of ACA/HHS regulatory policy
• Led the planning and development of client cross-functional teams (HR, Payroll, IT) to execute initiatives in the integration of Benefit Applications, Wellness Programs, Compensation Disclosures, and Client Compliance.
• Partnered with legal counsel to educate and advise clients on all compliance topics such as ERISA, COBRA, FMLA, 5500s, and Health Care Reform

Buffalo/Niagara, New York Area

• Created HR policies and programs to fulfill the strategic needs and daily requirements for a company that grew from 3 to 25 full-time employees
• Implemented an employee benefits program by assessing company employee needs, evaluating benefit contract bids, and maintaining the benefits program as the company expanded
• Instituted an employee performance review process to facilitate employee evaluations and reviews for all full-time employees
• Managed the daily HR operations that included scheduling, payroll, educational and professional development, and company liability insurance programs

Buffalo/Niagara, New York Area

• Responsible for maintaining an in-depth knowledge of insurance claims processing procedures, Medicare rules, patient privacy law and rights, and debt collection law and rules
• Follow up on all accounts from billing until payment is received
• Initiates telephone calls to follow up on claims submitted that remain unpaid
• Works a daily work list and keeps it current, preventing any holdovers
• Updates demographics: insurance company, and patient information
• Maintains complete and accurate documentation of all activity performed

• Assistant to the Director of PR/Marketing Communications - Development
• Assisted with all public relations and marketing communications to ensure a positive image for the organization while developing brand recognition.
• Worked closely with Jim Kelly supporting national advocacy efforts for newborn screening. Coordinated high level appearances and speaking engagements with various levels of government.
• Served as a point of contact to all media.
• Responsible for writing press releases, arranging broadcast interviews, and developing media materials such as media kits, speaking points, and fact sheets.
• Represented the foundation at National conferences where I disseminated information to the medical community and spread awareness about newborn screening. Office Management

- Assisted in daily office activities that included: answering phones, note taking at weekly meetings, prepared office documents, assisted in coordinating office events- Projects accomplished: restructured office filing system and implemented a new excel system to organize employee data

Bachelor Of Science (Bs), Business Administration And Management, General

Healthcare Corporate Compliance Graduate Certificate

Master Of Business Administration (Mba)

Education record