Jason Rendel Email & Phone Number

Washington, Dc

- Provide user experience support for websites and mobile devices in terms of user research, wireframing, and usability testing for an agency working for clients in the pharmaceutical industry.- Lead/build a user experience team within the agency to enhance focus on the usability of products and services.

Gaithersburg, Md

• Provided user experience support for websites and mobile devices in terms of user research, wireframing, and usability testing for an agency working for clients in the pharmaceutical industry.• Provided usability consulting services for the Center of Food Safety and Nutrition within the FDA. This includes improving the usability of the Foods and Cosmetics sections of the website.• Provided user experience consulting services for a project with the USDA. This included creating wireframes for a USDA portal.• Teaching usability classes that are part of a nationally recognized usability certification program from Human Factors International (http://www.humanfactors.com). Taught classes for Usability Testing and User Centered Analysis to a variety of professionals across the country.• Provided user experience and information architecture consulting support to Towson University.

Silver Spring, Md

• Led the user experience team in providing direction for the FDA.gov site improvement including major projects such as: redesigning the home page, improving site search, improving site navigation, and redesigning the recalls section of the site.• Implemented various user centered design activities in order to improve the FDA.gov site such as: card sorting, prototyping, and usability testing and evaluation.• Participated and provided guidance and direction to FDA.gov standards teams and various web councils.• Managed information architecture requests and alias requests as they were created and provided guidance on the best way to proceed with those requests

Fairfax, Va

• Acted as business developer, project manager, and lead technical resource for the FDA’s major web redesign effort in 2009. In this capacity, provided lead usability guidance and managed quality assurance activities prior to and post launch of the redesigned website.• Managed a team of user experience specialists. Was responsible for allocating team resources across projects, mentoring, and providing cost/time estimates for project support.• Led the creation and initial launch of AIDS.gov a portal for all government resources on HIV/AIDS. Performed as lead usability analyst in gathering requirements, wireframing, and usability testing versions of the website. Also performed as the federal liaison to agencies across the government that had HIV/AIDS related information and website content.• Wrote proposals and white papers for securing usability consulting work in the government health sector.• Led the redesign of the website for EPA’s Office of Solid waste. In this capacity performed heuristic reviews, requirements gathering sessions, low-fidelity prototyping, and usability testing of the new design.• Provided usability specialist/user experience design support for a variety of government websites including: NASW Workforce Studies, National Responsible Fatherhood Clearinghouse, National Childcare Information Center, EPA Greenscapes, and various Transportation website and application projects.

Mclean, Va

• Conducted several usability evaluations and provided recommendations for enhancing a modern search and rescue system for the United States Coast Guard.• Performed a contextual inquiry along with a heuristic evaluation of a safety and law enforcement military application in order to provide recommendations for improved user interface design and more efficient usage of the application. • Led the usability evaluation of a maintenance event-tracking tool. Gathered requirements and prototyped a new application based on usability findings of the evaluation.• Wrote proposals and white papers for securing usability consulting work in the government intelligence area.• Created software demonstrations and simulations for a series of web-based training courses.

Rockville, Md

• Performed card sorting usability activities to help analyze the informational content and structure of an information resource on cancer trials. Prototyped and developed a website for the content.• Provided usability consulting support for all web pages and content for the Division of Cancer Prevention.• Performed usability testing activities for various websites within the Division of Cancer Prevention.

Gaithersburg, Md

• Performed UCD services for a self-service support web portal including a heuristic review and consulting services.• Created wireframe models for an internal educational support tool.• Performed a heuristic review and remote usability test for a self-service web hosting services website.• Assisted in the creation of project proposals for UCD services.

Gaithersburg, Md

• Designed user interfaces for software applications and electronic catalog web sites.• Performed usability tests and heuristic evaluations of web-sites.• Designed user interfaces for B2B web applications.• Co-led initiatives to improve usability testing process procedures and to enhance the interaction with customers and users of the products that are under development.

Mba, Business

Ms, Human Factors Psychology

Bs, Computer Science