John-Robert Fox Email & Phone Number

United States

Mckinney, Texas, United States

• Create healthy work environment for consumer’s and employee’s
• Created a structured daily routine for business excellence
• Created and enforced business policies, procedures, and protocols
• Created a follow up and appointment setting routine for salesAssistant Manager

Mckinney, Texas

* Perform and conduct weekly and daily process* Create new process-driven goals and standards for daily processes * Conduct and create constructive plans for improvement with the team(s)* Cash Management and EOD cash flow management* Perform Exemplimarny customer service * Aid and handle customer complaints and questions* Perform HR sensitivity guidelines.

• Input labor and material Invoice(s)
• Run sale-based commission reports
• Input Cash and credit payments
• Calculate and input revenue budget(s)
• Calculate and input Job cost(s)
• Create process driven e-mails and solutions

Frisco, TX

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• Directed and managed 8-20 employees to ensure daily activities ran correctly
• Train and educated employees on policies and procedures for quality purposes
• Facilitate reconciliation of customer disputes and complaints for quality insurance
• Evaluate schedules and publish to assign employees to the proper areas to maximize production for a smooth-running shift
• Assess employees and guided them on how to improve their skills and customer relations

• Perform data entry to track student engagement and participation
• Responsible for managing confidential material
• Knowledge of policies, procedures and protocols for people inquiring about the federal regulations

Plano, TX

• Controlled the flow of the kitchen to ensure a smooth-running shift.
• Appraise teams’ weaknesses after each shift to increase efficacy for the next shift
• Handle the flow of the kitchen and cashier area when needed to increase speed of service and quality assurance

Frisco, TX

• Managed sensitive information of employee payroll and employee evaluations
• Carried out data entry for sales, inventory, and daily reports
• Handled the customers complaints for satisfaction

Bachelor'S Degree, Business Administration And Management, General, 3.2

Associate'S Degree, Business, 3.145