James Griffiths Email & Phone Number

Oxford, GB

Pleasanton, CA, US

• I'm responsible for leading Integration Services in Europe.
• Manage a customer facing team of Technical Services consultants specialising in integrations, data import, data export and migrations.
• Work with cross-functional teams on business processes for a number of Vault products including CRM, PromoMats, Medical, Safety and Quality.
• Responsible for hiring, developing the team, providing project management support, integration subject matter expertise and bringing in new business.
• Coordinate cross-functional resources to deliver projects for large, complex systems.
• Implementation of ITIL (V4) to improve design, transition, operation and CSI for critical integration projects. Implemented a service catalogue for repeatable integration and migration services.

Pleasanton, CA, US

• Working with the Team Leader to manage day to day operations.
• Ensuring project work is delivered on time and to specification.
• Providing technical support and guidance to the Growth team.
• Assisting with client implementation work including building/deploying new sites, change requests and managing the client site migration process.
• Building support documentation to improve processes.
• Subject matter expert for system integration projects.

Pleasanton, CA, US

• Liaise closely with customers and the development team to update SaaS application to the.net from classic asp.
• Collaborate with the development team managers to improve processes.
• Develop new features to enhance annotation and review capabilities in PDF material.
• Establish processes for standardising common customer requested changes.

• Design and develop website for charity fundraising campaigns.
• Work closely with leaders, account managers and the development team managers to enhance deliverables, manage other development resources and deliver successful projects.
• Streamline coding process to improve efficiency.

• Software engineer responsible for developing solutions for loss prevention in retail.
• Develop and enhance modules for supporting large retail customers with claims management.

Cleveland, OH, US

• Develop innovative software solutions for managing internal processes.
• Participate in cross-functional team meetings to better understand project scope and deliverables.
• Provide support to critical applications both internal and external.

• Develop desktop applications for property management audits.
• Work closely with the NHS to develop specialised software.

Abingdon, GB

• Support onsite installation of software for managing prosthetic and orthotic products at clinics across Oxfordshire.
• Develop a software module for managing digital measurements.
• Provide software support to customers.

Bachelor'S Degree, Computer Systems

Certificate In Teaching In The Lifelong Learning Sector Level 4, Adult And Continuing Education And Teaching