J.R. Hayes Ii Email & Phone Number

Surprise, AZ, US

Surprise, Arizona, United States

Home Depot order fulfillment associates perform a variety of important duties for the hardware store chain.Coordinate order fulfillment from in-store stock and store transfer process, merchandise ordering to maintain service levels, locating of order items for rapid retrieval and delivery loading.Order fulfillment associates with The Home Depot typically.

Cedar City, Utah, United States

Home Depot order fulfillment associates perform a variety of important duties for the hardware store chain.Coordinate order fulfillment from in-store stock and store transfer process, merchandise ordering to maintain service levels, locating of order items for rapid retrieval and delivery loading.Order fulfillment associates with The Home Depot typically.

Chandler, Arizona, United States

Home Depot order fulfillment associates perform a variety of important duties for the hardware store chain.Coordinate order fulfillment from in-store stock and store transfer process, merchandise ordering to maintain service levels, locating of order items for rapid retrieval and delivery loading.Order fulfillment associates with The Home Depot typically.

Queen Creek, Arizona, United States

Home Depot order fulfillment associates perform a variety of important duties for the hardware store chain.Coordinate order fulfillment from in-store stock and store transfer process, merchandise ordering to maintain service levels, locating of order items for rapid retrieval and delivery loading.Order fulfillment associates with The Home Depot typically.

Mesa, Arizona, United States

Home Depot order fulfillment associates perform a variety of important duties for the hardware store chain.Coordinate order fulfillment from in-store stock and store transfer process, merchandise ordering to maintain service levels, locating of order items for rapid retrieval and delivery loading.Order fulfillment associates with The Home Depot typically.

Phoenix, Arizona, United States

Home Depot order fulfillment associates perform a variety of important duties for the hardware store chain.Coordinate order fulfillment from in-store stock and store transfer process, merchandise ordering to maintain service levels, locating of order items for rapid retrieval and delivery loading.Order fulfillment associates with The Home Depot typically.

Surprise, Arizona

Home Depot order fulfillment associates perform a variety of important duties for the hardware store chain.Coordinate order fulfillment from in-store stock and store transfer process, merchandise ordering to maintain service levels, locating of order items for rapid retrieval and delivery loading.Order fulfillment associates with The Home Depot typically.

Scottsdale, Arizona

Home Depot order fulfillment associates perform a variety of important duties for the hardware store chain.Coordinate order fulfillment from in-store stock and store transfer process, merchandise ordering to maintain service levels, locating of order items for rapid retrieval and delivery loading.Order fulfillment associates with The Home Depot typically.

Surprise, Arizona, United States

Supporting the US Department of Health and Human Services (DHHS) > Centers for Medicare & Medicaid Services (CMS)Under the direction of the Configuration / Problem Manager:Review tickets for content, proper routing, first call resolution, problem detection, and timely closure.Ensure all operational processes and procedures are clearly documented and.

Phoenix, Arizona, United States

Contracted to Leidos on remote teamUnder the US Department of Health and Human Services (DHHS) > Centers for Medicare & Medicaid Services (CMS)Under the direction of the Configuration / Problem Manager:Review tickets for content, proper routing, first call resolution, problem detection, and timely closure.Ensure all operational processes and procedures are.

Scottsdale, Arizona, United States

at Progress ResidentialWorking with market teams to verify applications completedCommunicate application needsValidate leads.

Scottsdale AZ

Total Rewards team, dedicated to quality data analysis, month/year-end reporting, field reporting, ACA reporting, and process improvement.Field data validation and compilation for compliance reporting via Workday.Cross-functional contributor, working with procurement, 401k, benefits and related areas for various analysis taskings.

Scottsdale, Arizona

I directly guided small business owners seeking to build their businesses and dreams, by getting a professionally created website and digital identity. Had a book of customers to consult and advise, being the expert guidance they need. Lead these customers from identifying their needs, helping design the layout for their site that will bring them the.

Phoenix, Arizona

Resource to Wells Fargo Wholesale Lending Technology on short term basis.Supported program level leaders with reporting at the Business, Technology and Executive Leadership level. Acted as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems and incidents to be.

Phoenix, Arizona

• Providing solutions and support to multiple customers daily, adapting new professional skills for contact center environment. Customer Advocates help our 90+ million customers make the most out of their Cigna benefits.
• Assist clients, customers and health care professionals in understanding the business better by being well-versed in a multitude to subject areas. Topics like determination of payments, claims and order management.
• Successfully navigate multiple proprietary,… Show more Providing solutions and support to multiple customers daily, adapting new professional skills for contact center environment. Customer Advocates help our 90+.
• Successfully navigate multiple proprietary, mainframe and order management systems to verify data, quantities available and statuses to avoid any potential incidents in fulfillment process.
• Resource for Marketing team for database design, update and data management for Marketing related campaigns. Show less

Phoenix, Arizona

• Skill Set:
• Problem Management
• Root Cause Analysis
• Preventative Actions
• Incident Process Coordination
• Remedy Knowledge/Use

Avondale, Arizona

Home Depot sales associates perform a variety of important duties for the hardware store chain.Sales associates with The Home Depot typically provide customer service, including directing customers to products, answering questions about goods, or assisting in purchase decisions.Home Depot sales associates may also perform stocking, organizing, and cleaning.

Phoenix, Arizona

Executed, monitored roll out and annual campaign operational processes to ensure program integrity; including job management, output review and analysis.Worked with cross functional teams to ensure timely reconciliation, resolution of roll out and annual campaign related issues.Focused on continuous operational process improvements.Measured and observed.

Phoenix, Arizona

Researched highly escalated customer inquiries and communicating resolution with management and customer.Analyzed consumer complaints to ensure compliance with federal home lending guidelines during loan lifecycle.Initiated development of SharePoint page for Executive Office relations’ file repository and processes.Effectively transitioned workload to.

Phoenix, Arizona

Developed procedures, established standards and administered activities to assure the timely delivery of furniture to the consumerInvestigated discrepancies with furniture manufacturer, carriers and consumersManaged effective communication linkages with the manufacturer and other functional areas of the company which ensured a high level of customer service.

Phoenix, Arizona

Involved in leading a large complex paper data capture operation of mission critical, secure and confidential information for the Census Bureau and 2010 Census project.Adhered to the Bureau of Census’ highly prescribed processes designed to measure intake, data and performance on a daily basis; employing 3,400 workers comprised of highly diverse skill sets.

Fort Huachuca, Arizona

Participated in the implementation of the asset management module within the ITSM tool for the US Army. Prepared data within current database for migration to ITSM tool - track full lifecycle management and problem resolution.Assisted with the development and enhancement of MS Access databases to manage current assets.Monitored and assists with the.

Mesa, Arizona

Managed and provided leadership to assigned operations staff continuously strived to improve the level of overall services provided by West.Manipulated statistical and performance data within Excel to show trending patterns.Supervised the operations of assigned staff, ensuring productivity and service level goals were maintained.Reviewed staffing levels.

Scottsdale, Arizona

Designed and consulted on the evaluation of hardware and software platforms and integrated systems. Identified and resolved information flow, content issues, and transformation of business requirements into logical data models. Organized and managed asset recovery, processing, inventory, preparation, packaging and distribution of in-warranty equipment and.

Phoenix, Arizona

Provided assistance to employees of Charles Schwab, US Trust and CyberTrader with various human resources inquiriesSubject matter expert for the tuition reimbursement, process improvement and severance package processing.Development of internal communications and company communications regarding human resources initiatives.Maintained adherence to corporate.

Phoenix, Arizona

Collaborated with Initiative Managers/Publishers to ensure the quality and accuracy of information supplied to the associates.Manipulated text, using HTML, to conform to the unit's established writing standards within Microsoft Publisher.Prepared communications to be published on the corporate intranet for use by Electronic Banking Services associates..

Phoenix, Arizona

Prepared and distributed various ad hoc reports for management. Compiled data within MS Access and completed the calculations used for the monthly Customer Service Representative Performance incentive file. Collaborated with senior management to drive the monthly, team/unit manager performance reviews.Researched and distributed monthly financial forecast.

Phoenix, Arizona

Researched and resolved credit card and debit card customer complaints lodged through various channels of executive management and regulatory agencies. Participated in process improvement of established Card Services procedures. Maintained performance standards for effective resolution of customer files to meet departmental and regulatory guidelines..

Phoenix, Arizona

Assisted credit card customers calling, e-mailing and/or faxing for customer account servicing. Provided a positive and efficient customer experience by upholding the first-call resolution process.Provided assistance over the telephone to cardholders via Native TSYS and Frontier.Assisted with new hire training in a subject matter expert role.Assisted.

Charlotte, North Carolina

Contract position.Provided personnel/Human Resources assistance to current, retired and potential Bank of America associates.Answered incoming telephone calls from associates and researched various personnel related matters.Assisted associates with general policy and procedures concerns.Utilized Siebel to generate positive results for associates' needs and.

Charlotte, North Carolina

Provided timely assistance to new and established small to medium sized business customers' website administrationAssisted with domain name contracts, migrations and maintenance for customersDirectly guided small business owners in website creation, content selections in order to have a professionally created website to increase their digital.

Huntington, West Virginia

Recorded statistical data during university athletic events. Interacted with various media channels at athletic venues. Provided media guide information to requesting media outlets. Supported Heisman Trophy efforts for Heisman Trophy candidate Chad Pennington.

Bachelors, Organizational Communications

Activities and Societies: Men's Track Team, Pi Kappa Alpha • Organizational Communications – Major • Sociology - Minor

High School Diploma, College Prep

Activities and Societies: Track, Basketball, Football, Science Club, SADD Student Council MADD Track Football Basketball Science Club