James Holton Email & Phone Number

Apple Valley, Mn

Plymouth, Mn

Hired on to assist with direction to achieve the aims and objectives of the organization using EFI Prism software. Integrating current machinery into said software for real time data capture and reporting back to generated real time cost to better serve our customers and clients.

Plymouth Mn

Now controlling three plants for IT systems.

Maple Grove, Mn

IT Department Head / Systems Support Specialist II• Supported, monitored, tested, and troubleshot hardware and software problems pertaining to servers, desktops, LAN switches and cabling, performing upgrades and repairs as well as providing end user support.• Set-up, configured, and supported internal and / or external remote access, maintaining all systems, applications, security, and network configurations.• Troubleshot network performance issues, creating and maintaining daily backup of servers as well as performing upgrades, patches, and installations of new applications and equipment.• Maintained OS images of pc / server for cloning and deployment, ensuring uniform environment with consistency of OS / Apps and hardware, reducing 6 hour recovery process down to 20 minutes.• Maintained all backups of network shares / servers using Backup Exec software, ensuring all data was protected in the event of disaster recovery.• Set-up and maintained user accounts and rights using Windows Active Directory and Email, maintaining security of data via ADD policies and procedures.• Researched and analyzed new applications and processes, recommending solutions and enhancing projects to ensure success.

Maple Grove. Mn

Running 4 color/4 & 8 unit printing press’s. Was a Journeyman Printer before moving into IT.

Information Technology

ITIL (Information Technology Infrastructure Library) re-Certified 03/17/17  Microsoft TechNet DNS Basics & Best Practices  Microsoft.

Marketing, Marketing

Class Audits, Mathematics