Justin Richard Email & Phone Number

Portland, OR, US

Atlanta, Georgia, US

• Led engineering transformation for acquired Y Combinator fintech startup, focusing on scalable data services and compliance
• Rapidly scaled from 3 to 21 engineers across three teams by recruiting and onboarding new full-time staff, domestic and offshore contractors
• Achieved on-time delivery of ambitious 6-month project rebuilding core systems in parallel
• Established autonomous teams through strategic re-architecture isolating services for customer data ingest, event matching and reporting
• Planned and coordinated infrastructure migration from Heroku to AWS with zero unplanned cut-over incidents
• Ramped up whole team on new AWS infrastructure: EKS (Kubernetes), Aurora (PostgreSQL), ElastiCache for Redis, Terraform deploys, and Datadog for observability

Irvine, California, US

• Scaled team and systems to serve billions of messages and metrics during 100% YoY growth
• Owned technically complex product areas, including: email delivery, marketing automations, email abuse detection, custom email domain sending, customer analytics and reporting, customer contact search
• Strategically introduced event-driven service architecture to allow microservice apps to ship faster with less maintenance
• Empowered team members to expand skills beyond Ruby on Rails development to deliver high-throughput AWS native data services written in Node.js, Python and Terraform
• Managed critical system projects from design to delivery, including: shared event bus using EventBridge, customer analytics data pipelines, real-time customer metrics aggregation, backend search feature migration to.
• Defined year-long technical roadmap to modernize a core email analytics data model with 37 use case dependencies spanning multiple teams throughout the product

Pasadena, CA, US

• Led backend API development for live event ticket marketplace
• Led the implementation of new service for live event organizers to self-submit tickets for sale
• Extended functionality in 11-year-old Ruby on Rails monolith app with complex data models
• Built new business analytics data models in Looker for cohort analysis of customer behavior
• Executed system wide data model refactors with zero downtime

Tysons Corner, VA, US

• Integrated new and legacy applications via internal APIs for mobile and web applications
• Designed and implemented asynchronous APIs to bridge old and new conference event registration systems
• Implemented cross system performance metrics to monitor customer experience KPIs
• Prototyped mobile application rewrite in ReactNative

San Francisco, California, US

• Supported business expansion through new service development in Ruby on Rails with microservice architecture
• Automated pay-per-lease revenue model by reconciling real-world apartment leases with online analytics data
• Automated proprietary rental price index news article generation across hundreds of geographic markets
• Enabled new affiliate sales business model through new partner syndication API
• Built company's first ETL process to centralize microservice data in AWS Redshift data warehouse

• Led extremely effective agile team from seed stage to series A
• Rebuilt all existing systems with stable and scalable services on AWS
• Simplified and automated company’s affiliate commission payment structure
• Created affiliate dashboard for self-serve visibility into earnings, payouts and order statuses
• Created customer service admin tools to perform returns, exchanges and fraud review
• Reduced affiliate signup duration by 4x with changes to sales representative workflow tools

San Francisco, California, US

• Launched Pivotal Web Services, a self-service instance of the Cloud Foundry PaaS
• Designed and managed implementation of the usage-based billing system to prorate charges to the minute
• Managed integration, billing and support relationships with marketplace SaaS providers

San Francisco, California, US

• Founding member of product management consulting practice
• Managed development of Pivotal's Enterprise Hadoop admin tool
• Coached teams on agile product management practices and trained new consultants

San Francisco, California, US

• 100% pair programming and test driven development at premier agile software consultancySample of client engagements:Groupon
• Helped build one of the most productive engineering teams at Groupon that redefined and implemented Groupon's internal and public data APIs during rapid growth
• Guided the initial implementation and launch of Groupon LocalBonobos
• Rebuilt the checkout flow on an aggressive schedule in time for Black Friday 2012
• Raised checkout conversion rate and set the highest daily sales recordSharesPost
• Modeled complex private equity and holding company relationships to build workflow automation tools for private stock transactions

Chicago, Illinois, US

Built a new version of Briefing's Live In Play product that delivers real-time stock market news and analysis to thousands of customers' web browsers.

Fulton, MD, US

Built the admin web application for Sonatype’s enterprise Maven repository manager for Java developers

Tiburon, CA, US

Developed innovative products for corporate customers

Paris, FR

Took a year off from college to work at a startup and witnessed the burst of the tech bubble