James Richards Email & Phone Number

United Kingdom

Coach and counsellor to the unchurchables PJ's is educating and developing a generation of thinkers. Empowering them to be all they can be by all that God is, he is an author, speaker and artist passionate for the faith of Jesus and seeing it blossom in peoples lives.

UK

Delivering and assisting workshops to students from Year 7 – Yr. 11’s on Leadership, Self-Confidence and Identity at numerous schools across Birmingham including the Perry Beeches Academy, Aston Manor Academy, and Solihull Girls Grammar School.I also volunteer as the Mentor lead at Perry Beeches IV Academy.

• At Birmingham City Council I collaborated with business analysts, project / programme managers, service managers, consultants and subject matter experts to deliver the rollout of transformation programmes across large.
• Reviewing and critiquing project scope and benefits.
• Reviewing Risks, Issues, Dependencies, Activities, Lessons Learnt and Products.
• Prince2 and in-house process training, development and coaching
• Creating and maintaining the Project Governance manual and training slide decks.
• Delivering one to one, group and e-training for learners ranging from beginner to advanced on project methodology and reporting practice.

• At Birmingham City Council line managing a team of twelve admin and IT support staff responding to business need for front line social workers / managers.
• Developing and implementing admin processes for effective communications and engagement between stakeholders across the whole city.

• At Birmingham City Council line managing five staff members responsible for North Birmingham’s social service IT support and training.
• Holding the project lead role for technical advice and support to the Business Support Service Improvement group.
• Leading the delivery of statistical reporting packs containing results on key performance indicators set by the Department of Health regards service user assessments, safeguarding timescales, and review timescales.
• Creating and presenting social worker performance and data quality statistics to senior management right up to Director level including one to ones for strategic guidance on business improvement and efficiency.

• At Birmingham City Council promoting IT benefits to improve performance related targets.
• Engaging and networking with various stakeholders (Information units, consultants, senior management), to ensure timely and appropriate data quality reports and performance.
• Arranging training, coaching and troubleshooting as the first line of helpdesk support.
• Providing expert advice and assistance in the use of applications like MS Office, Adobe Professional, and CareFirst.
• I created, planned and delivered training and workshops for the in-house business applications, (CareFirst, E-Records, Lotus Notes).

Mission And Ministry, Theological And Ministerial Studies, Merit

New Media And Communications Degree With Honours, New Media And Postmodern Culture, 2:1

Merit, Media And Communications, Higher National Diploma

Gcse'S, 10 C & Above