• Development and maintenance for GlitchTip, an open-source error tracking tool with a Typescript (Angular) frontend, Python (Django) backend and PostgreSQL database• Developed uptime monitoring and issue commenting UIs, as well as REST API endpoints for comments• Added frontend support for multi-factor authentication• Code review, debugging and unit tests for backend• End-to-end testing with Cypress• Utilize Redux-style state management on frontend• Ensure optimized database queries in all backend code• Perform regular package updates• Use GitLab CI and Helm to update Kubernetes deployments• Development in Docker container environments

• Prepared and maintained maps of retail stores to facilitate navigation for autonomous shelf-scanning robots• As a team lead, helped manage workflow for creating new store maps and liaised with other departments to improve processes• Utilized GitHub for map and store configuration version control• Used Salesforce and Jira to track, troubleshoot and resolve mapping issues;• Updated existing maps with Lidar data from robot missions• Reviewed and acted on bulk reports of localization and navigation problems to enhance robot performance• Traveled to customer sites across the US to map new locations

• Managed cross-platform publication of maps related to the oil and gas industry for new business intelligence platform• Worked with third-party IT company to develop GIS display system• Georeferenced oil and gas license area maps from multiple sources and determined stakeholders with online research• Used satellite imagery to identify pipelines and other oil and gas infrastructure• Automated data management processes with advanced spreadsheet tools• Created interactive presentations with Esri Story Maps• Designed printed maps in collaboration with graphics department

• Edited interviews with business leaders and analyses of the energy industry for style and readability• Conducted research and fact checking• Edited and produced graphs, infographics, and maps• Coordinated production of annual publications for our Egyptian and Malaysian markets

• Selected articles for publication on UK, international and Turkish affairs from press services and the Today’s Zaman newspaper for the paper’s weekly UK edition• Coordinated with editors in the UK on the production of local articles for the UK edition• Edited articles for accuracy and adherence to British English• Worked with page designers on the layout of the UK edition, carried out initial edits of finished pages and processed corrections from the final readings by copy editors• Performed the same tasks for pages in the daily edition published in Turkey

• Edited news articles and columns for proper grammar and spelling, as well as factual accuracy and readability, rewriting as necessary• Edited materials laid out on pages immediately prior to publication• Developed a high level of familiarity with current affairs in Turkish domestic politics and international events

• Answered customer inquiries, processed requests and handled complaints;• Addressed escalated network and hardware issues, either resolving them independently or coordinating their resolution with the appropriate department;• Trained more than twenty new and existing customer service representatives for a contracted call center