Jessie Hughes Email & Phone Number

Olathe, Ks, Us

Consults on broad solution functionality.Establishes benefits baselines and monitors throughout the implementation.Leads, coaches and facilitates design sessions using Netsmart’s recommended best practices.Assists with post go-live assessments.Identifies and measures client improvement opportunities.During the design phase of a project, identifies and promotes improvement opportunities relative to their assigned solution and workflow expertise.Prepares/plans for file build, testing and conversion project tasks.Participates in continuous learning opportunities to grow solution expertise.Contributes to team financial and operational objectives by maximizing efficiency and billability.Develops and improves implementation methodology by contributing to and leveraging recommended practices.Creates project related materials such as initial design specifications.

Provides solution knowledge and troubleshooting services in complex client environments.Provides GAP analysis and process redesign recommendations to the client based on best practices. Executes team and project planning with minimal assistance while staying within, monitoring and reporting against project scope.Assists clients and project teams in current state analysis of department workflows.Prepares/plans for file build, testing and conversion project tasks.Participates in continuous professional development to grow solution expertise and business acumen, taking an active role in personal career development.Manages and troubleshoots implementation issues for solutions and clients for which they are responsible.Identifies solutions to client issues and works across the matrix to solve the issues.Contributes to team financial and operational goals by maximizing efficiency and client demand for billable time.Develops and improves implementation methodology by contributing to and leveraging recommended practices and supporting project collateral.

Overland Park, Ks

Manhattan, Kansas

Reviewed incoming student financial aid documents via workflow output in ImageNow systemUtilized EdExpress system to ensure documentation was consistent with student recordsRan queries on KSU system (KSIS) to generate quality control reports for data inaccuraciesDemonstrated problem-solving skills by identifying and investigating documentation inconsistenciesFunctioned as liaison between students and management to articulate missing or incorrect informationMaintained adherence to requirements checklist to prepare and reconcile records for verificationEffectively adapted to workflow fluctuations to perform adhoc projects as assigned

Manhattan, Kansas

Gained skills in branding, intercultural communication, professional etiquette, leadership, networking, succeeding in an intergenerational workplace, and effective presentationsActively participated in the Executive Mentor program as a mentee; met with an industry expert on a quarterly basis

Manhattan, Kansas

Scanned images of plants using PhotoshopSaved scanned specimens following department protocolsGeneral data entry and catalogingPerformed department projects as assigned

Tempe, Arizona

Telecommuting position performing various administrative tasks related to company databaseParticipant in implementation of benchmarking performance data for managementPerformed database quality control reviews by reconciling client and property data pointsPopulated upload spreadsheet models with corrected data points to meet system specifications

Overland Park, Kansas

Provided general customer service and assist customers with purchasesProcessed exchanges and returns according to company policiesBalanced cash drawers before open and after closeAssisted in training of 10-15 new Sales AssociatesAnswered incoming calls on multi-line phoneAssist with retail displays, inventory, and general merchandise stocking

Bachelor Of Science (Bs), Management Information Systems, 3.5 Gpa

Activities and Societies: Professional Advantage Program Study Abroad AdvocatesMinors in Computer and Information Sciences and German.

Study Abroad Program, German Language

Activities and Societies: Traveled to historic North-Eastern German cities, including Leipzig, Berlin, Eisenach, Dresden, Meißen, Weimar.