Jason Matthews Email & Phone Number

Hamilton, Ontario, Canada

• Developed and managed a team of staff, volunteers, and students leading to ongoing program improvements.• Spearheaded multiple User Experience sessions and iterative program improvements leading to a 59% improvement in user scores. (49 to 78%)

Hamilton, Ontario, Canada

• Led the transformation of the Community Services Locator infrastructure and development of a new website, as the primary business owner.• Increased the number of Community Services Locator users by 51% year over year, through internal and external awareness initiatives.

Burlington, Ontario, Canada

• Delivered the MEC Burlington Bikefest well beyond targets and within budget.• Delivered a 189% increase in event attendance while decreasing coordination hours by 25%.• Achieved sales volume increases of 504% over the previous year.

Hamilton, On

Spearheaded increases in all performance metrics for the business including gross and net profits. Enhanced profitability of province wide events through the use of effective, consistent management and leadership techniques.

Hamilton, On

Inspired transformational change and performance improvement of 10 Provincial sales agents through effective recruiting, coaching and leadership methods. Drove significant sales increases by implementing systemic incentive and staff development programs.

Hamilton,On

Increased sales effectiveness throughout Ontario and Quebec by developing inside sales staff and improving process. Achieved significant cost savings and increased customer service levels by spearheading efficient systems changes across multiple departments.

Hamilton, On

Lead explosive program revenue growth of significant multinational client programs. Developed and refined systems to allow fast-to-market startup of sales and customer service programs of 140 agents across Canada and the US. Reduced staffing turnover and increased overall corporate effectiveness by establishing frameworks and policies for departments beyond my immediate portfolio.

Penetrated sales markets for a new manufacturer of roofing and construction materials. Expanded emerging product line sales into national retail markets.