Jr Moreno Email & Phone Number

San Francisco, California, United States

Work with vendors to resolve escalated issues and integrate and update applications firm-wide.

San Francisco, Ca

San Francisco, Ca

Contract Work at Berry, Appleman, and LeidenProvided local IT support in an enterprise environment to office personnel, to include issues with Microsoft Office, questions on using Windows, assistance in setting up video conferences, and the responsibility of setting up and disabling new and terminated employees' accounts.

San Francisco, California

Provided local IT support in an enterprise environment to office personnel, to include issues with Microsoft Office, questions on using Windows, assistance in setting up video conferences, and the responsibility of setting up and disabling new and terminated employees' accounts. "White glove" service was used when interacting with the firm's clients, who visited the office frequently.Also visited alternate offices along the west coast to provide same level of service, when needed.

San Antonio, Tx

Utilizing my trusty headset and remoting capabilities, I help out employees within the firm who experience problems with their computers. As always, there's more involved than just that, such answering questions/researching things for my fellow colleagues, training the unlearned on new applications, sending firm-wide emails regarding upcoming software/hardware maintenance, and establishing and maintaining a Knowledge Base that all our IT counterparts can utilize.

Bachelor Of Science In Information Technology, With Emphasis On Web Development, Web Development

Associate Of Applied Science In Computer Electronics, Computer Science