James Mosier Email & Phone Number

Charlotte, Nc, Us

Worldwide, Oo

Management of day-to-day customer priorities, process/capability mapping, developing and executing the technology strategy/roadmap, ensuring successful program/service delivery, and relationship management with business stakeholders. Point of contact to aggregate and track all customer requests and demands.► Implementing business to IT strategic prioritization alignment► Implementing standard IT value proposition disciplines during planning increments

Worldwide, Oo

► Implemented SAFe Portfolio reporting for senior leadership updates► Implemented SAFe Portfolio Epic Kanban with workflow automation (ServiceNow, Azure DevOps, M365 Planner, M365 Power Automate)► Customer idea oversight and intake management► Orchestrate customer / IT architecture alignment► Manage a geo-diverse team in the delivery of customer demands► Facilitate Lean Business Case life cycles for customer demand to solution implementation

Worldwide, Oo

► Recruit and manage a team of senior project managers focused on providing entrepreneurial PM support to our customers.► Manage mitigation of product inventory to achieve technical compliance (Cyber, Hosting, Privacy, Vendor, etc.)

Worldwide, Oo

► Lead project manager responsible for driving 91 cyber security projects to policy compliance. ► Led the project on-boarding, subsidiary engagement, financial diligence, deliverable definition and application delivery for the migration of all US firm applications to a more advanced form of vulnerability scanning and credential management ► Led multiple initiatives to ensure cyber policy compliance and reduce risk to the firm ► Developed the program to collect, analyze, and report on the policy compliance and vulnerability management (Pen, SAST and DAST) for many of the firm's critical applications

Jp

► Manage resources to deliver Fujitsu portfolio of Managed Services to strategic domestic and global customers► Worked with Fujitsu America as Senior Transition Manager Consultant over various projects ► Provide expert consultation regarding IT services and security infrastructures ► Build IT solutions for compliance, communications, security and operations► Designed information technology initiatives and strategies for companies and business owners

Nashville, Tennessee, Us

► Designed and oversaw Bridgestone America’s IT Vendor Management Operations, including policies, processes, procedures and resource tools► Managed the workload, projects and performance of 17 employees across different divisions► Saved $2.5 million by developing new IT Vendor Governance procedures with cost analysis, service metrics, vendor rationalizations and quality assurance► Managed ongoing vendor relationships which reduced costs, built stronger network connections, improved efficiency► Led transformation of Change Management IT Infrastructures integrating programs and reducing outages by 15%► Saved $5 million by reducing contract processing time by 47 days which increased project speed and ability to accept additional business opportunities► Provided stakeholders and business partners with IT roadmap to understand project size, scope, advantages and costs► Developed cost effective IT vendor management, rationalization and standardization services► Collaborate with executives to plan the scale, scope and budget for major IT projects► Oversaw VMO for source selection, SaaS, tracking, standards, reporting, and financial reviews► Led a team of managers and senior level employees to implement and support IT initiatives► Created structure, workflow, IT team and processes to meet IT Service Management goals► Oversaw IT Management budget, monitored expenditures and project costs► Developed the RFP workflow creation and execution process with Procurement► Negotiated several vendor contracts and provided expert analysis of RFPs

Basking Ridge, Nj, Us

► Managed transition from Verizon Management Services to Bridgestone of America including WAN, LAN and IT Telephony ► Analyzed architectural integrity and design of integrates solutions during contract negotiations► Created credential management systems for Verizon’s Global Network Management Operations► Designed governance model for ongoing operational support of network and telecomm services► Negotiated contracts with third party vendors to deliver and execute Verizon’s strategic plans► Led a team of senior engineers over global network operations; carrier class web and scripting

Randolph Afb, Tx, Us

► Supervised 43 persons and multiple communication packages in support of Air Combat Command Theater Deployable Communication► Developed combat communication engineering plans for deployed systems in contingency environment to support voice and data needs of US forces► Recognized multiple occasions for exceptional performance► Top Secret Security Clearance with SCI

Msism, Management Information Systems, General

Bachelor Of Science (B.S.), Electronic Systems, Management