Transformational leader focused on creating success for team members through clear communication and empathy. Repeated success in building and managing high-performing software teams resulting in industry leading quality and customer retention.https://www.jrmwillis.com/How I work with my teams:- I start with an assumption of positive intent for all involved.- I’m not good at your job. You know best. I’ll work to provide necessary context and ask questions to help you vet your ideas but I will trust you to know when to make a decision and when to loop others in.- My job is not to tell you exactly what to do and how to do it. It is also not to be the "official decision maker" for the team. I am accountable for the decisions the team make, even if I’m not the one making them most of the time. That doesn't mean I won't have opinions.- At the end of the day, it is your career. You set your goals. You set your priorities. Let me know how I can help you achieve them. Even if that means your future is somewhere else, I hate to lose someone, but I am always excited to help someone achieve a career goal.- The best 1:1s  focus beyond the moment. Feel free to come with a topic you’d like to discuss. I’d love it if you spent a few minutes beforehand preparing so that we can get the most of our time. It is first and foremost your opportunity to let me know how you're doing, what you need, what you wish could be different, how you feel about our team and your teammates.- If I'm worried about your performance, I will let you know.- I expect you to communicate status to me. Don't make me come and ask you "What is going on with x?"- I'm a big believer in the power and flexibility of generalists ("full-stack") that can help us shift focus and constantly realign with the business - Ask where the company is heading and understand the skills required to help us get there.- If you have feedback for a team member (including me), I encourage you to give it directly; if you're not comfortable doing so, please feel free to relay it to me to pass along. Just remember we are humans and as such be thoughtful in how you deliver it.- Let's have fun as we get the important stuff done. If I haven't laughed during my day at work it wasn't a good day.Strategic Planning and ExecutionProcess RedesignBusiness and Technology AlignmentAgile MethodologiesREST APIC#.NETJavaScriptMobileEnterprise Software Architecture and DevelopmentQuality AssuranceBudgeting and Expense ControlSaaSMachine Learning and AIProduct StrategyTechnology Vision