John Roark

John Roark Email and Phone Number

Customer Care | Engineering | Robotics (ASRS) @ Addverb
John Roark's Location
Livermore, California, United States, United States
John Roark's Contact Details

John Roark personal email

n/a
About John Roark

20+ years of experience in customer care / equipment engineering / engineering team management, incl. robotics (ASRS), semiconductors, medical devices and telecom (network telecom). Featured in Fortune® magazine as co-inventor of Remote Assist (virtual engineer) design / implementation. Awarded Customer Service Engineer of Year and client AMD’s Spot Award for Outstanding Customer Support.engineering management | project management | cross-functional team leadership | CRM | engineering | R&D | electro-mechanical | robotics | robotic warehousing solutions | field service | install base | documentation | root cause analysis | manufacturing | production | semiconductors | ion implantation | failure analysis | design of experiments | troubleshooting | electronics | SPC | FMEA | automation | integrated circuits | manufacturing tech | robotics maintenance & repair | cost-saving maintenance systems | engineering projects | engineering production| economic feasibility | solutions cost analysis | robotics systems deployment | training | manufacturing plant and processes build | space design | vendor selection | equipment installs | field service engineering training | turn-key production hand-offs | solutions creation | data collection & analysis | manufacturing tests | six Sigma lean manufacturing | ISO compliance | robotic deployments (ASRS) | EHS

John Roark's Current Company Details
Addverb

Addverb

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Customer Care | Engineering | Robotics (ASRS)
John Roark Work Experience Details
  • Addverb
    Director Of Customer Care
    Addverb May 2024 - Present
    Noida, Uttar Pradesh, In
    View
  • Amazon
    Area Maintenance Manager
    Amazon Feb 2023 - May 2024
    Seattle, Wa, Us
    Selected contributions:• Managed maintenance operations for a 'GEN11 - Large' (3.4 M sq ft) warehouse in Tracy, CA, overseeing 7000+ AR drives.• Led the SCK6 launch team, ensuring smooth operations and high efficiency.• Implemented preventive maintenance strategies to minimize downtime and optimize equipment performance.
    View
  • Attabotics Inc.
    Manager (Us Region), Field Service Operations
    Attabotics Inc. May 2022 - Nov 2022
    Calgary, Alberta, Ca
    Selected contributions:• Designed 4 Lean manufacturing repair shops and depot to optimize operations and increase efficiency.• Implemented comprehensive EHS hazard prevention measures for the US region, including drafting the company's first Qualified Electrical worker (QEW) manual.• Member of the Environmental Health and Safety (EHS) team, ensuring a safe work environment for all employees.
    View
  • Attabotics Inc.
    Manager, Field Service Engineering
    Attabotics Inc. May 2019 - May 2022
    Calgary, Alberta, Ca
    Selected contributions:• Led the Field Service Engineering team to become a firmwide center of excellence, specializing in field prototype redesign.• Managed team demos and proof of concepts, showcasing innovative solutions to clients.• Actively contributed as a member of the Environmental Health and Safety (EHS) team, ensuring a safe work environment for all employees.
    View
  • Innovion Corporation
    Equipment Engineer/ Lead Engineer
    Innovion Corporation Sep 2015 - May 2019
    San Jose, Ca, Us
    Selected contributions:• Led equipment integration post-acquisition, increasing revenue by 20% annually.• Managed E2E project from planning to deployment, ensuring seamless processes.• Served as a key member of the Emergency Response Team (ERT) at INNOViON Corporation.
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  • Maxim Integrated Products
    Equipment Engineer/ Lead Engineer
    Maxim Integrated Products Apr 2012 - Sep 2015
    San Jose, Ca, Us
    Selected contributions:• Designed cleanroom space, selected vendors, purchased and installed equipment, and trained technicians for Wafer Bonders and De-Bonder.• Member of the Emergency Response Team (ERT) at Maxim Integrated Products.
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  • Supertex
    Equipment Engineer And Maintenance Lead
    Supertex Apr 2006 - Apr 2012
    Us
    Selected contributions:• Designed Wafer Transfer Tray, reducing breakage by 100% and receiving company-wide Quality Improvement Award• Decreased premature failures of Ion sources to <10%, earning company-wide Quality Improvement Award• Member of Emergency Response Team (ERT) at Supertex in San Jose, California
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  • Varian Semiconductor
    Regional Team Lead / Lead Engineer / Senior Field Service Engineer
    Varian Semiconductor Aug 1995 - Apr 2006
    Us
    Selected contributions:• Co-invented the Remote Assist design, featured in Fortune® magazine, enhancing customer service experience.• Recognized with Varian's Customer Service Engineer of the Year award for exceptional performance.• Received the AMD Spot Award for Outstanding Customer Support, showcasing dedication to customer satisfaction.
    View
  • United States Navy
    Computer / Electronic Data Systems (Secret Clearance)
    United States Navy Jun 1989 - May 1995
    Washington, Dc, Us
    Selected contributions:• Awarded Navy Achievement Medal (twice) for meritorious service/ achievement above and beyond the call of duty, along with various other medals and citations for overall superior performance and technical expertise• Designed and maintained the organization’s first security, maintenance, and repair program for shipboard microcomputer systems
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John Roark Skills

Semiconductors Electronics Semiconductor Industry Failure Analysis Manufacturing Spc Metrology Engineering Management Ic Troubleshooting Design Of Experiments Cross Functional Team Leadership Testing Cvd Engineering R&d Analog Silicon Linux Test Equipment Field Service Mixed Signal Electro Mechanical Hardware Robotics Automation Debugging Root Cause Analysis Rf Statistical Process Control Fmea Ion Implantation Reliability Research And Development Radio Frequency Integrated Circuits Design Of Experiments

John Roark Education Details

  • Northcentral University
    Northcentral University
    Engineering Management
  • University Of Phoenix
    University Of Phoenix
    Network And Telecommunications
  • United States Navy
    United States Navy
    Electrical Engineering Equivalent)

Frequently Asked Questions about John Roark

What company does John Roark work for?

John Roark works for Addverb

What is John Roark's role at the current company?

John Roark's current role is Customer Care | Engineering | Robotics (ASRS).

What is John Roark's email address?

John Roark's email address is jo****@****ics.com

What schools did John Roark attend?

John Roark attended Northcentral University, University Of Phoenix, United States Navy.

What are some of John Roark's interests?

John Roark has interest in Children.

What skills is John Roark known for?

John Roark has skills like Semiconductors, Electronics, Semiconductor Industry, Failure Analysis, Manufacturing, Spc, Metrology, Engineering Management, Ic, Troubleshooting, Design Of Experiments, Cross Functional Team Leadership.

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