Director Of Customer Care
Current
May 2024 - Present
AeroLeads people directory · profile
John Roark Email & Phone Number
Customer Care | Engineering | Robotics (ASRS)
at
Addverb
1 work email found
@attabotics.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Care | Engineering | Robotics (ASRS)
Location
Livermore, California, United States
Who is John Roark? Overview
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Quick answer
John Roark is listed as Customer Care | Engineering | Robotics (ASRS) at Addverb, based in Livermore, California, United States. AeroLeads shows a work email signal at attabotics.com and a matched LinkedIn profile for John Roark.
John Roark previously worked as Director of Customer Care at Addverb and Area Maintenance Manager at Amazon. John Roark holds Master Of Science, Engineering Management from Northcentral University.
Company email context
Email format at Addverb
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{first}.{last}@attabotics.com
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AeroLeads found 1 current-domain work email signal for John Roark. Compare company email patterns before reaching out.
Profile bio
About John Roark
20+ years of experience in customer care / equipment engineering / engineering team management, incl. robotics (ASRS), semiconductors, medical devices and telecom (network telecom). Featured in Fortune® magazine as co-inventor of Remote Assist (virtual engineer) design / implementation. Awarded Customer Service Engineer of Year and client AMD’s Spot Award for Outstanding Customer Support.engineering management | project management | cross-functional team leadership | CRM | engineering | R&D | electro-mechanical | robotics | robotic warehousing solutions | field service | install base | documentation | root cause analysis | manufacturing | production | semiconductors | ion implantation | failure analysis | design of experiments | troubleshooting | electronics | SPC | FMEA | automation | integrated circuits | manufacturing tech | robotics maintenance & repair | cost-saving maintenance systems | engineering projects | engineering production| economic feasibility | solutions cost analysis | robotics systems deployment | training | manufacturing plant and processes build | space design | vendor selection | equipment installs | field service engineering training | turn-key production hand-offs | solutions creation | data collection & analysis | manufacturing tests | six Sigma lean manufacturing | ISO compliance | robotic deployments (ASRS) | EHS
Listed skills include Semiconductors, Electronics, Semiconductor Industry, Failure Analysis, and 33 others.
Current workplace
John Roark's current company
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9 roles
John Roark work experience
A career timeline built from the work history available for this profile.
Area Maintenance Manager
Selected contributions:• Managed maintenance operations for a 'GEN11 - Large' (3.4 M sq ft) warehouse in Tracy, CA, overseeing 7000+ AR drives.• Led the SCK6 launch team, ensuring smooth operations and high efficiency.• Implemented preventive maintenance strategies to minimize downtime and optimize equipment performance.
Feb 2023 - May 2024
Manager (Us Region), Field Service Operations
Selected contributions:• Designed 4 Lean manufacturing repair shops and depot to optimize operations and increase efficiency.• Implemented comprehensive EHS hazard prevention measures for the US region, including drafting the company's first Qualified Electrical worker (QEW) manual.• Member of the Environmental Health and Safety (EHS) team, ensuring a safe work environment for all employees.
May 2022 - Nov 2022
Manager, Field Service Engineering
Selected contributions:• Led the Field Service Engineering team to become a firmwide center of excellence, specializing in field prototype redesign.• Managed team demos and proof of concepts, showcasing innovative solutions to clients.• Actively contributed as a member of the Environmental Health and Safety (EHS) team, ensuring a safe work environment for all employees.
May 2019 - May 2022
Equipment Engineer/ Lead Engineer
Selected contributions:• Led equipment integration post-acquisition, increasing revenue by 20% annually.• Managed E2E project from planning to deployment, ensuring seamless processes.• Served as a key member of the Emergency Response Team (ERT) at INNOViON Corporation.
Sep 2015 - May 2019
Equipment Engineer/ Lead Engineer
Selected contributions:• Designed cleanroom space, selected vendors, purchased and installed equipment, and trained technicians for Wafer Bonders and De-Bonder.• Member of the Emergency Response Team (ERT) at Maxim Integrated Products.
Apr 2012 - Sep 2015
Equipment Engineer And Maintenance Lead
Selected contributions:• Designed Wafer Transfer Tray, reducing breakage by 100% and receiving company-wide Quality Improvement Award• Decreased premature failures of Ion sources to <10%, earning company-wide Quality Improvement Award• Member of Emergency Response Team (ERT) at Supertex in San Jose, California
Apr 2006 - Apr 2012
Regional Team Lead / Lead Engineer / Senior Field Service Engineer
Selected contributions:• Co-invented the Remote Assist design, featured in Fortune® magazine, enhancing customer service experience.• Recognized with Varian's Customer Service Engineer of the Year award for exceptional performance.• Received the AMD Spot Award for Outstanding Customer Support, showcasing dedication to customer satisfaction.
Aug 1995 - Apr 2006
Computer / Electronic Data Systems (Secret Clearance)
Selected contributions:• Awarded Navy Achievement Medal (twice) for meritorious service/ achievement above and beyond the call of duty, along with various other medals and citations for overall superior performance and technical expertise• Designed and maintained the organization’s first security, maintenance, and repair program for shipboard microcomputer systems
Jun 1989 - May 1995
3 education records
John Roark education
Master Of Science, Engineering Management
Northcentral University
B.S., Information Technology (Bsit), Network And Telecommunications
University Of Phoenix
Advanced Electronic Systems (B.S., Electrical Engineering Equivalent)
United States Navy
FAQ
Frequently asked questions about John Roark
Quick answers generated from the profile data available on this page.
What company does John Roark work for?
John Roark works for Addverb.
What is John Roark's role at Addverb?
John Roark is listed as Customer Care | Engineering | Robotics (ASRS) at Addverb.
What is John Roark's email address?
AeroLeads has found 1 work email signal at @attabotics.com for John Roark at Addverb.
Where is John Roark based?
John Roark is based in Livermore, California, United States while working with Addverb.
What companies has John Roark worked for?
John Roark has worked for Addverb, Amazon, Attabotics Inc., Innovion Corporation, and Maxim Integrated Products.
How can I contact John Roark?
You can use AeroLeads to view verified contact signals for John Roark at Addverb, including work email, phone, and LinkedIn data when available.
What schools did John Roark attend?
John Roark holds Master Of Science, Engineering Management from Northcentral University.
What skills is John Roark known for?
John Roark is listed with skills including Semiconductors, Electronics, Semiconductor Industry, Failure Analysis, Manufacturing, Spc, Metrology, and Engineering Management.
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