Jocelyn Robbins, Mba Email & Phone Number

Partner with internal stakeholders globally to champion HR process improvement opportunities and system enhancements that optimize HR Technology capabilities, with a focus on automation and digitalization. Leverage digital adoption strategies and tools to provide training and support to the HR function and end-users to maximize utilization and adoption. Perform investigative work to determine business requirements, system capabilities, and business process to drive improvements in… Show more Partner with internal stakeholders globally to champion HR process improvement opportunities and system enhancements that optimize HR Technology capabilities, with a focus on automation and digitalization. Leverage digital adoption strategies and tools to provide training and support to the HR function and end-users to maximize utilization and adoption. Perform investigative work to determine business requirements, system capabilities, and business process to drive improvements in technological adoption. Conduct usability tests and gather user feedback to improve the associate experience continuously. Maintain though leadership on industry trends and best practices related to HR Technology and share knowledge with HR teams to drive continuous improvement. Develop and oversee system architecture documentation, including process flows, user guides, and system architecture diagrams. Leverage knowledge of SAP SuccessFactors Human Experience Management to support design, configuration, integration, data conversion, security, testing, reporting, and change management activities. Facilitate the creation of best-in-class HR practices specific to people, processes, and technology, including governance, to unlock value and desired outcomes. Recommend and implement enhancements in related technology by preparing project plans, system configuration, testing, and issue resolution. Manage small and large-scale projects and initiatives that have enterprise-wide scope in the Human Experience Management ecosystem, including timeline, budget, risks, and scope. Show less

Participate in the global HRIS efforts to build the necessary infrastructure and enabling tools, including review of existing software, programs, interfacing and payroll executions. Constantly explore ways to improve the system for the best experience possible. Act as the voice of the HRIS team globally, creating marketing campaigns and training to help enable all associates. Understand complexity of data and configuration of HRIS including loading core data and logic of the system… Show more Participate in the global HRIS efforts to build the necessary infrastructure and enabling tools, including review of existing software, programs, interfacing and payroll executions. Constantly explore ways to improve the system for the best experience possible. Act as the voice of the HRIS team globally, creating marketing campaigns and training to help enable all associates. Understand complexity of data and configuration of HRIS including loading core data and logic of the system. Collaborate with Global Markets to roll-out additiona modules and upgrades. (Successfully expanded annual compensation planning, using SAP Successfactors Compensation Module, from US and Canada markets to align with the organization's global reach to include all (20+) countries.) Serve as lead representative and liaison between Human Resources, external vendors, and other stakeholders for HRIS design and implementation projects. Partner with internal stakeholders to develop technology solutions that help streamline and automate HR processes. (Successfully launched exit survey automations to associates leaving the organization.) Partner with Rich Talent Center for performance and objective processes, including annual performance form configuration and continued exploration of latest product availability and functionality to support these processes. Document all process and procedures in HRIS, aligning process maps; keep accurate and updated process maps, particularly those related to performance and development and compensation. Show less

Beaumont/Port Arthur, Texas Area

Provide leadership, supervision and strategic initiatives for the Center in alignment with the university's mission and vision. Utilize NACE standards to evaluate and provide resources and career guidance assistance for students to assess and relate their interests, competencies, skills and expectations to the employment market. Create reports from collected data related to department's operations, such as appointment trends, presentations/outreach, and gathered first destination surveys.… Show more Provide leadership, supervision and strategic initiatives for the Center in alignment with the university's mission and vision. Utilize NACE standards to evaluate and provide resources and career guidance assistance for students to assess and relate their interests, competencies, skills and expectations to the employment market. Create reports from collected data related to department's operations, such as appointment trends, presentations/outreach, and gathered first destination surveys. Maintain fiscal responsibility of the department's budget. Oversee the operations of two testing labs and adhere to NCTA standards regarding testing best practices. Show less

Beaumont/Port Arthur, Texas Area

Performed a wide variety of tasks in support of personnel activities. Actively recruited, reviewed applications and completed initial interviews for positions throughout the organization, across Louisiana and Texas, utilizing various methods, including ATS, LinkedIn and regional job posting measures. Conducted new hire orientation and benefit review for new employees. Independently handled inquiries and provided information to employees regarding policies, benefits, forms, records and… Show more Performed a wide variety of tasks in support of personnel activities. Actively recruited, reviewed applications and completed initial interviews for positions throughout the organization, across Louisiana and Texas, utilizing various methods, including ATS, LinkedIn and regional job posting measures. Conducted new hire orientation and benefit review for new employees. Independently handled inquiries and provided information to employees regarding policies, benefits, forms, records and practices. Responsible for the maintenance and oversight of organization's HRIS, including reporting and workflow automations. Performed routine reporting in accordance with operational needs, in addition to annual compliance reporting for EEO. Created dashboards and regularly scheduled reports using available recruitment and employee data using CognosBI. Assisted in training hiring managers and other key personnel in the HRIS operations related to workflows for approvals, such as terminations, transfers, promotions, and performance management processes. Provided consistently high quality customer service to all bank personnel by assisting with recruiting, benefit enrollment, and employee relations. Show less

Beaumont/Port Arthur, Texas Area

Responsible for recruitment and application review. Maintained and updated employee records and payroll information. Provided CEO with human resources data. Coded invoices according to department accounts and forwarded for processing. Oversaw and maintained all personnel files, as well as the receipt and content of contracted personnel files, in accordance with federal and state requirements.

Beaumont/Port Arthur, Texas Area

Worked to go above and beyond what is expected for customer service. In addition to bicycle sales, prepared repair invoices for mechanics to follow while servicing customers' bicycles. Stayed up to date on new products within the store and the bicycle industry. Helped maintain inventory control. Developed a new website to better showcase the shop and certain products and services (www.bicyclesports.biz).

Beaumont/Port Arthur, Texas Area

Assisted in managing Benefits Department, including Healthcare and 401(k). Assisted in investigations concerning sexual harassment and EEOC charges. Worked with Texas Workforce Commission concerning unemployment claims.

Waco, Texas Area

Monitored recreation facilities and capacity flow. Assisted in the renting of equipment to faculty and students. Answered phones and reserved facilities according to requests. Promoted to Facilities Supervisor August 2005.

Beaumont/Port Arthur, Texas Area

Managed the Corporate Personnel File Room-managed employee file process. Assisted in applicant screening for open positions. Prepared documents for harassment complaints. Prepared new employee orientation information.

Mba, Business Administration

With thematic concentration, electives were centered on law and ethics in the business environment.

Bba, Human Resource Management

Activities and Societies: Baylor Association of Human Resources (BAHR): Student chapter of the Society of Human Resource Management..