Joseph Roberto Email & Phone Number

Greater Atlanta Area

Ensures that the Company’s quality standards and customer satisfaction goals are being met or exceeded and is responsible for the daily operation of the field side of the Quality Control which includes performing quality inspections at various stages of construction to ensure all is compliant to specs and code. Communicate with builders on any issues with QI walks or any other issues throughout the community. Responsible for conducting homeowner orientations, customer service and general warranty processes for the company.

Marietta, Georgia, United States

Create and manage projects and schedules for rehabilitation and turn work.Direct and oversee work performed by both in house technicians and external vendor resources.Maintain accurate and current records of all rehabilitation and turn projects.Communicate project completion times and project status updates within our system and team.Document and submit change orders, ensuring necessity of scope, cost negotiations, and proper completion of approved work.Develop scope of work items for rehabilitation projects within my area.Conduct quality control inspections on all property before and after completion.

Metro Atlanta

Superintendent: Perform move-ins and move-outs while creating scope for either outside vendors or in-house technicians to complete. Effectively and efficiently schedule and oversee all construction activities, including vendor relations. Daily communication and updating info in the proper management system and identifying the current status on all assigned properties in my area.

Kennesaw, Ga

Perform work orders that can consist of minor electrical, plumbing, carpentry, and appliance repairs. Make appropriate calls to outside vendors to coordinate tasks that are outside of our expertise. Communicates with tenants on work that needs to be performed and what was completed to ensure customer satisfaction. Inspected homes to ensure the construction department renovated up to our standards. Performed move-outs and chargebacks for tenants. Created scope for internal renovation with prices and the projected time to complete.

Metro Atlanta

As a Field Inspector, I was in charge of scheduling and performing 50-60 visual inspections a week for financial institution clients in addition to offering property preservation services. I also confirmed, inspected and performed general maintenance duties on foreclosed properties that are no longer occupied; I also helped train and mentor new employees.Of Note:✔ Performs onsite inspections, creating photo documentation and composing detailed written reports. ✔ Responsible for property preservation or winterization duties; which included changing locks, boarding windows, draining water heaters and shutting off water supply to houses or buildings.✔ Attends eviction proceedings as a representative of the realtor.