J. Robert Vittoria Email & Phone Number

Lincoln, Ri

Boulogne-Billancourt, France

Responsible for reviewing creative content from eleven countries to ensure that the overall look and feel of communications to customers remained consistent across all markets. Worked closely with the team in South East Asia to help resolve daily operational problems and to develop animation plans. Worked with a creative agency to develop templates for CRM campaigns and then worked with individual countries to adapt the communications locally. Compiled a competitive analysis of the EMEA region highlighting overarching trends and global threats. Compiled a list of best practice CRM initiatives of all member countries.

Norton, Ma

Sent direct mailers to increase customer base. Performed sales demonstrations. Created flyers to increase awareness of the company’s services. Monitored the company’s social media presence and searched for opportunities of growth. Monitored and updated job tickets to maximize efficiency. Created spreadsheets to track and monitor employee time and time spent per customer.

Bristol, Ri

Shift Supervisor (October 2010 - September 2012)Responsible for cash management, analyzing and monitoring loss prevention programs and reports to minimize internal and external theft, opening and closing store. Performed merchandizing activities Supervised employees.Pharmacy Technician (April 2010 - August 2012)Accessed patient profiles to process new and refilled prescriptions, resolve insurance rejections. Count and package prescriptions while maintaining prioritization. Call patients to ensure that they remain compliant with their therapy. Photo Lab Supervisor (August 2009 - August 2012)Managed a staff of technicians, provided counseling to improve employee performance, addressed staffing and inventory concerns, created benchmarks for department performance, and developing action plans to show those targets will be met. Developed training programs to increase workplace productivity and overall product quality.Photo Lab Technician (June 2005 - July 2009)Performed daily operations, maintenance, and troubleshooting of computerized photo processing equipment. Developed, priced and packaged all orders and assisted customers with questions or problems.

Milwaukee, Wi

Managed a group of 37 ethnically diverse undergraduate students. Developed programs to encourage socialization, teamwork and a safe, orderly, and enjoyable living environment. Counseled and coached individual residents experiencing difficulties adjusting to residence hall life. Interviewed RA, Hall Director, and Assistant Hall Director candidates.

Providence, Ri

Provided administrative support to the Representatives on the floor of the House, including distributing mail, collecting new business, bringing documents to offices, bringing copies of the bills and voting results to Representatives.

Global Mba, International Marketing, Gpa: 3.985

Activities and Societies: Suffolk University Graduate Business Association, Beta Gamma SigmaInternational Consulting Project: São Paulo.

Bachelor'S Degree, Marketing And International Business

Activities and Societies: National Residence Hall Honorary (NRHH), Vice President, Secretary, Hall Council, RA Adviser, Secretary.

Education record