Accomplishments:•2018 marks 12th straight year of increased year over year revenue• Increased sales 400% over 10 years• Developed a plan to turn around underperforming store• Implemented plan and achieved a 17% increase year-over-year weekly sales• Developed marketing plan to highlight the company’s ties to the Austin community• Created online training videos to onboard new employees to our customer service standards•Learned SQL to implement previous Point of Sale system.•Used SQL to improve database info for better reporting•Through mixture of management and merchandising turned around underperforming store•Implemented systems to streamline reporting between 8 stores and home office.•Planned, promoted and coordinated in-store events that led to record sales.•Always looking for innovative ways to cut costs and increase efficiency.In my capacity overseeing retail operations for seven stores I’ve:• Managed a 4 person team• Oversee 7 managers• Switched company over to a new Point of Sale System•The new Point of Sale system was selected by me to give us increased reporting capabilities and make the company more agile in its decision-making process• Created, implemented, tested, and oversaw inventory system• Created marketing departmentAs the product buyer I am responsible for:• Acquiring of new items• Negotiating lower prices with our vendors• Running reports to track sales • Scheduling markdowns on slow moving items• Training store managers and associates on effective merchandising• Coordinating product trainingAs the marketing manager I'm responsible for:• Designing and updating our website• Social media marketing• Creating email blasts• Designing store signage• Creating and promoting in-store events

Social Media personal trainer for small and independent businesses. I'm looking to help small businesses navigate the social media landscape to leverage likes to sales. I also can help individuals maximize the potential of their LinkedIn accounts and their resumes.With more years than I care to count working in retail and for small businesses, I know what it takes to keep customers happy and keep businesses profitable.www.kickbuttsocial.com