John Roch Email & Phone Number

Chicago, Il, Us

Greater Chicago Area

Greater Chicago Area

National

Greater Chicago Area

Haverhill, Uk

Build product operations new program and group from the ground up. Develop project and group budget. Oversee deployment automation to ensure operational excellence. Direct disaster recovery projects and ISO 27001 infrastructure certification for multi-datacenter customer-facing applications. Abide by SLAs and reduce security vulnerabilities. ---Increased agility and reduced time to value for new product features by implementing a continuous integration and continuous delivery build pipeline.---Conducted multi-discipline global workshops to break down operational silos and improve efficiencies through conversion to DevSecOps methodologies.---Lead AWS Operational Readiness program which provided integration to current enterprise IT functionality for 24/7 customer-facing applications in private VMware and AWS public cloud hybrid environment. This resulted in standardized and policy driven deployments, security implementations, and reduced time to value.---Implemented processes and procedures designed around security guardrails for automated AWS deployments enabling engineering team agility while protecting corporate name and interests. Vulnerabilities were decreased by more than 99%.---Hired two new global teams to provide 24/7 operational support and embedded Infrastructure as a Service (IaaS) experts in product engineering teams.

Austin, Texas

Director of Infrastructure Operations | 2016 - 2017Supported manufacturing and customer-facing systems for two global datacenters and three engineering Centers of Excellence. ---Eliminated years of technical debt while delivering more effective functionality timeframes, top performance metrics, and remediating security risks.---Reduced reliance on external long-term contractors by developing internal resource expertise and setting better-defined operational expectations as IT infrastructure trainer and mentor.---Achieved lower operational costs by auditing hardware and software modernization.----Implemented policy-driven self-service automated provisioning resulting in stable and rapid provisioning and better internal customer satisfaction.

Mason, Ohio

Senior Datacenter Engineering Consultant Advised and implemented changes related to Flexpod modernization strategies including work on VMware, Cisco UCS, Netapp cDot/7-mode, and Cisco Nexus.---Upgraded full Flexpod environment non-disruptively enabling new feature, better security, and operational agility.---Aligned Flexpod systems with best practices for proper operations and reduced downtime.

Anchorage, Alaska Area

Recommended changes to contract with GCI Business. Upgraded and remediated misconfigurations for VMware, Cisco UCS, Netapp cDot, and Cisco Nexus equipment and software.--Remediated issues in previous vendor configurations for better performance and fewer operational complexities.

Deerfield, Illinois

Senior Infrastructure Consulting EngineerWorked with national data center optimization team. Planned and configured all components of VMware services with Flexpod integrated computing environments. Designed and executed virtualization and transformation projects across vertical markets including manufacturing, transportation, education, and financial services.--Specialized in computing, networking, and storage solutions using VMware, Cisco UCS, Nexus, NetApp 7 and C-Mode technologies. ---Achieved 83% utilization ratio and generated $314K and 50% GM while staying up to date on new technologies.---Completed GE Healthcare virtual environment project.

Schaumburg, Illinois

Short Term ContractPrescient Solutions is a Chicago-based IT outsourcer. Our team of IT experts provides CIO-level advisory support and on-site IT services, including help desk, application development, data security, mobile computing, disaster planning and business strategy. Small, mid-sized and global organizations and government entities have benefitted from Prescient’s expertise for more than 15 years.

Schaumburg, Illinois

Infrastructure ConsultantConceptualized support, planning, and integration of datacenter and desktop virtualization. Directed sales and integration teams for national IT service provider. Managed service environment, network operations center, and site recovery. ---Supported hundreds of virtual machines by designing and building clustered VMware 4.x environments.---Provided data replication and fault-tolerance by devising disaster recovery plan for multi-site financial services data center.---Improved Cisco UC call center system functioning on multiple Active Directory domains by revising active directory infrastructure.---Qualified company to operate as VMware Enterprise Partner by delivering certifications, training, classes, and competencies.

Chicago, Illinois

System AdministratorOversaw IT for the commercial arm of the National Association of Realtors with 50 employees, 12,000+ external customers, 100 production servers, Cisco and Dell switches, Checkpoint firewalls, multiple applications, and a Dell Powervault tape library. ---Implemented physical-to-virtual (P2V) project.---Leveraged Vmware and Netapp technologies to create robust infrastructure, achieving lower Recovery Point Objective (RPO) and Recovery Time Objective (RTO), greater system flexibility, and ongoing savings in both capital and operational expenses.---Championed conversion to Vmware View environment for quicker deployments, increased availability, easier maintenance, and lower operating costs.---Achieved high performance rates from a segmented IP network by converting a flat IP network into a subnetted system, providing for improved system security, segregation, and management. ---Expanded infrastructure by designing and installing HP managed wireless system to improve technical support and customer service capabilities with the implementation of a new Help Desk ticketing system.

Clifton, Illinois

Technology CoordinatorEnsured optimal performance of VPN environment with 10 servers and 400 workstations. Strengthened system security through virus, malware, and intrusion diagnostics, repair, and removal. Negotiated with vendors. ---Modernized a rural school district’s outdated technology program.---Deployed a VMware view environment for 500+ desktops resulting in more rapid deployments, reduced operational expenses, and increased security. ---Implemented and maintained a Help Desk system.---Deployed VOIP four-digit dialing solution and implemented SKYPE out-dialing through PBX to reduce long distance service charges.---Led team to complete flawless migration of student management system to a Skyward product, and implementation of a new food service tracking system.