Jennifer Rodriguez Email & Phone Number

Greater New York City Area

Greater New York City Area

Centron offers full-service, healthcare communications with a focus on specialty brands, especially oncology and rare disease. We put strategy at the center of everything we do, helping clients identify what’s essential to move their brand forward. Our vision: to be an open destination that allows brands, ideas, and talent to thrive, simply. After 12 years in market, Centron rebranded in September 2017 under the leadership of Celine Vita, President; Carolyn O’Neill, Chief Creative Officer; and Meredith Pugh, Chief Growth and Strategy Officer. The team has deep collective experience partnering with some of the most transformative clients and brands in medicine, while also bringing an individual perspective to their mutual obsession with clarity and performance-driven, award-worthy work. Today, Centron is thriving with industry-leading talent who deeply believe in a shared purpose of finding the simplest path to the highest good for our clients, their brands, and the communities they serve.

Greater New York City Area

Lead liaison between agency departments, servicing more than 15 clients among more than 30 brands Partner closely with executive team members to integrate new business work, including staffing and resource plans for all departments Educate department leads on quality management practices to support project planning, prioritization and execution capabilitiesUpgraded and implemented a curriculum to properly onboard new hires and freelance employeesDesigned the Project Management department and its procedures to meet the expanding business needs of the agencyImplemented a digital review and routing system, reducing turnaround time by more than 50% with a projected annual savings of 2.1MTroubleshoot project situations upon escalation and facilitate communication and outcomes among team members

Successfully executed 20+ product launches, adhering to client, brand, and FDA regulationsCreated and implemented new processes and procedures for new business accounting Active problem resolution to ensure the uninterrupted development of client projectsManaged client/internal expectations across 5 clients (US/Global) and more than 10 brands to ensure all teams were aligned on strategy, budget, and delivery

Managed all project responsibilities on agencies’ largest launching account Established positive team environments by developing and maintaining balanced project plans Collaborated with agency departments to ensure projects were properly staffed and timelines were metTrained all employees on agency routing process

Managed communication and collaboration with the internal brand team in support of the agency’s first product launchIncreased routing efficiencies of core project work in a 3 year period by developing comprehensive project plans Worked with managing partners to establish and document project workflow and execution plans Responsible for fiscal management and on-time execution of all agency project work

Greater New York City Area

Researched and created guidelines for all documents prepared by company (including divorces, wills, LLCs, incorporations, and bankruptcies)Implemented sales plans to increase productivityActed as a liaison between Vice President, vendors, headquarters, and other store branchesRecruited, hired, coached, and trained employees for 30+ stores; evaluated all employees performance for reviewsResolved customer complaints and authorized/issues refunds when necessaryReconciled daily sales and deposits for 30+ storesNegotiated service contracts for all office equipment

Greenwich, Ct

Decreased sales deficit from 17% to 9% in three months by instituting aggressive sales tacticsRecruited, hired, coached and trained 20+ sales staffResponsible for sales and daily depositsExtensive customer servicePlacement of store’s visual displays as dictated by floor plan