Justin Rodriguez Email & Phone Number

St. Louis, Mo, Us

• Engaged with Product Managers, Subject Matter Experts, and Software Engineers to define technical user stories, end-user scenarios, and gather business requirements as Lead Product Owner & Scrum Master for PBM Toolset, a multi-million-dollar application that enabled users to view and test all aspects of claims adjudication in real time, delivering business value across the enterprise.• Drove product vision & technical roadmap for next-gen enhancements of application features and UI functionality, while organizing & facilitating project planning by collaborating with cross-functional teams to remove roadblocks and support enterprise tech transformations to cloud-based platforms.• Led daily Stand-up meetings, Sprint & Release Planning meetings, as well as Sprint Refinements and Retrospectives to assess value, develop cases, and groom product backlog to ensure upcoming work focuses on maximizing project value and aligned with product strategy & business needs. • Led application support activities for business users, such as problem management, performance monitoring, security & access management, and providing subject matter expertise.

New Brunswick, Nj, Us

• Self-taught and applied new technical skills such as UNIX programming and networking software to support network engineering projects, simplify IT processes, and demonstrate project functionality through documentation• Translated complex information regarding new tools and solutions for server management to inform the organization more easily in accordance with documentation standards and team specifications• Interviewed external stakeholders and J&J employees across departments to gain consensus on procedural documentation to support the needs of important projects• Collaborated with J&J employees internationally to monitor network health by analyzing the data flow and identifying vulnerabilities across all regions through tools such as LogicMonitor, Tornado, and Grafana

Hoboken, Nj, Us

• Engineered a causal mediation analysis in R using conversational data from public data sets to observe user interaction and better understand key factors that influence player retention • Formulated predictive regression models which identified variables that either limited or positively affected social interactions between users and time spent in the game• Presented analysis findings to the game developers and recommended cost-efficient solutions that would both optimize UX and increase player retention

Pittsburgh, Pa, Us

• Organized and staged merchandise according to store guidelines and seasonal promotions.• Created attractive and eye-catching displays to highlight featured products and promotions.• Assisted customers with product inquiries, provided recommendations, and facilitated smooth transactions at the checkout.• Monitored inventory levels and communicated with management to restock merchandise as needed.• Collaborated with team members to ensure a clean and organized store environment, contributing to positive customer experiences.

San Francisco, Ca, Us

• Connected with customers to create a lasting positive impression of our company and location while surpassing daily sales goals • Monitored the selling floor to certify that our products were properly stocked, organized, and well-presented to enhance the overall customer experience• Led onboarding training for new employees, ensuring they understood the various tasks defined in the role by guiding them in a positive & cooperative manner

• Worked alongside head executives in managing all financial aspects of the company while introducing operational improvements to increase competence • Established an internal accounting system and budgeting program to efficiently employ systems, strategies, processes, and controls and improve the company's financial management capabilities• Spearheaded the management of accounts payable for all drivers within the organization while enhancing the preexisting payroll system to better optimize processes• Single-handedly coordinated expense documentation by monitoring and maintaining records of company transactions while utilizing QuickBooks & Excel to produce weekly & monthly financial reports

Chicago, Il, Us

● Unloaded merchandise from trucks, processed merchandise including security tagging for movement to sales floor, moved merchandise to sales floor, located and staged merchandise for future moves, located, retrieved prepared and shipped merchandise to on line customers. ● Received, tagged and routed merchandise from customers for repair. ● Located and delivered merchandise purchased in store or online to customers in store, as well as assisted customers to load merchandise in their cars. ● Assisted in inventory of merchandise.