Justin Rodriguez Email & Phone Number

St. Louis, MO, US

• Engaged with Product Managers, Subject Matter Experts, and Software Engineers to define technical user stories, end-user scenarios, and gather business requirements as Lead Product Owner & Scrum Master for PBM Toolset.
• Drove product vision & technical roadmap for next-gen enhancements of application features and UI functionality, while organizing & facilitating project planning by collaborating with cross-functional teams to remove.
• Led daily Stand-up meetings, Sprint & Release Planning meetings, as well as Sprint Refinements and Retrospectives to assess value, develop cases, and groom product backlog to ensure upcoming work focuses on maximizing.
• Led application support activities for business users, such as problem management, performance monitoring, security & access management, and providing subject matter expertise.

New Brunswick, NJ, US

• Self-taught and applied new technical skills such as UNIX programming and networking software to support network engineering projects, simplify IT processes, and demonstrate project functionality through documentation
• Translated complex information regarding new tools and solutions for server management to inform the organization more easily in accordance with documentation standards and team specifications
• Interviewed external stakeholders and J&J employees across departments to gain consensus on procedural documentation to support the needs of important projects
• Collaborated with J&J employees internationally to monitor network health by analyzing the data flow and identifying vulnerabilities across all regions through tools such as LogicMonitor, Tornado, and Grafana

Hoboken, NJ, US

• Engineered a causal mediation analysis in R using conversational data from public data sets to observe user interaction and better understand key factors that influence player retention
• Formulated predictive regression models which identified variables that either limited or positively affected social interactions between users and time spent in the game
• Presented analysis findings to the game developers and recommended cost-efficient solutions that would both optimize UX and increase player retention

Pittsburgh, PA, US

• Organized and staged merchandise according to store guidelines and seasonal promotions.
• Created attractive and eye-catching displays to highlight featured products and promotions.
• Assisted customers with product inquiries, provided recommendations, and facilitated smooth transactions at the checkout.
• Monitored inventory levels and communicated with management to restock merchandise as needed.
• Collaborated with team members to ensure a clean and organized store environment, contributing to positive customer experiences.

San Francisco, CA, US

• Connected with customers to create a lasting positive impression of our company and location while surpassing daily sales goals
• Monitored the selling floor to certify that our products were properly stocked, organized, and well-presented to enhance the overall customer experience
• Led onboarding training for new employees, ensuring they understood the various tasks defined in the role by guiding them in a positive & cooperative manner

• Worked alongside head executives in managing all financial aspects of the company while introducing operational improvements to increase competence
• Established an internal accounting system and budgeting program to efficiently employ systems, strategies, processes, and controls and improve the company's financial management capabilities
• Spearheaded the management of accounts payable for all drivers within the organization while enhancing the preexisting payroll system to better optimize processes
• Single-handedly coordinated expense documentation by monitoring and maintaining records of company transactions while utilizing QuickBooks & Excel to produce weekly & monthly financial reports

Chicago, IL, US

• Unloaded merchandise from trucks, processed merchandise including security tagging for movement to sales floor, moved merchandise to sales floor, located and staged merchandise for future moves, located, retrieved.
• Received, tagged and routed merchandise from customers for repair.
• Located and delivered merchandise purchased in store or online to customers in store, as well as assisted customers to load merchandise in their cars.
• Assisted in inventory of merchandise.