Jodi Rogers Email & Phone Number

Nolensville, Tn, Us

Responsible for researching, analyzing and interpreting state regulatory requirements, developing and drafting state-specific benefit contract language, preparing and managing regulatory submissions and negotiating to approval, and various compliance activities all in support of development, implementation and ongoing support of CVS Group Health products, programs and initiatives- Develop, draft, submit and negotiate timely approval of high-quality regulatory filings that comply with state and federal regulatory requirements-Proactively project manage each filing project, working with internal business partners, counsel, and regulators to ensure accurate and compliant contract content that achieves business objectives- Negotiate and resolve business or compliance conflicts and product/business changes- Facilitate and expedite resolution of issues pertaining to product and legislative filings- Proactively manage relationships with business partners and regulators- Provide timely follow-up and response.- Negotiate regulatory objections- Obtain regulatory approvals within aggressive timelines.- Effectively manage multiple complex filings, projects, and priorities (often simultaneously) to ensure that filings and projects reflect business priorities and meet filing deadlines and metrics- Adhere to regulatory and internal filing requirements and procedures- Build, maintain and promote positive and effective working relationships with state/federal regulators, internal business partners, and legal/compliance partners- Work closely with counsel and compliance staff to promote and enforce compliance with state/federal laws and regulations and implementation of risk management policies- Effectively use filing and reporting systems and company resources (e.g., QuickBase, SharePoint)- Serve as a regulatory subject matter expert for business, compliance, and legal partners.

Hartford, Connecticut, United States

Franklin, Tennessee, United States

Responsible for compliant benefit contract language development; regulatory submissions, negotiations, approvals and compliance activities as they relate to development and implementation of new language/forms for Senior Supplemental products and programs. Develop, submit, and negotiate timely approval of high‐quality regulatory filings that comply with state and federal regulatory requirements and meet business expectations and needs.Act as a mentor and provide coaching to staff in preparing timely, complete, high quality filingsFacilitate approvals and expedite resolution of issues pertaining to product, licensing and legislative filings; proactively manage relationships with business clients and regulators by providing timely follow‐ups and providing complete and timely regulatory responses; negotiate and resolve business compliance conflicts and product changes to achieve business objectives; and obtain regulatory approvals within aggressive timelines.Manage and lead execute filing initiatives across all aspects of the product filings Senior Supplemental products lines, and supporting vendors with the drafting and submission of applicable forms on the prescribed applications SERFF (System for Electronic Rate and Filing Forms) and I‐File (Florida Insurance Regulation) databases for state approvals within a prescribed timeframe and deadlineAssist staff with project development to ensure a smooth roll‐out to the P&RA team and provide support to the staff in managing their project deliverables

Greater Nashville Area, Tn

Manage all aspects of the product filings for Life & Retirement products lines, to include drafting and submission of applicable forms on the prescribed applications SERFF (System for Electronic Rate and Filing Forms) and I-File (Florida Insurance Regulation) databases for state approvals within a prescribed timeframe and deadline Research and review state requirements, regulations and legislation on OneSumX NILS (Regulatory Research & Intelligence for Insurance)Consult with internal Legal, Marketing and Actuary teams to ensure material meets or exceeds state and regulatory guidelinesParticipate in Product Development to coordinate activities related to the filing processResearch and gather information on designated topics or projects

Greater Nashville Area, Tn

Audited complex Life Insurance and Annuities compliance and policy issuesLiaised with other departments to provide assistance and support with inquiresDrafted customized letters and resolved complex issues in accordance with company proceduresResearched customer inquiries and responded to parties in a timely mannerProcessed requests and updated administrative system with inquiry results and proper documentation

Greater Nashville Area

Assist with preparing cases for an investigation conducted by the Consumer AffairsAnalyst.Responsible for receiving grievances from Operations and/or directly from customers andcreating a case on the Consumer Affairs database. (in house document repository)Assist Consumer Affairs Analysts with database documentation functions, includingscanning documentation and uploading information to the database. Entering caseinformation into required fields on the Consumer Affairs database to allow for futuretracking and reporting of the case. Generate acknowledgement letters, interim letters and outreach to other areas of theorganization for information on a case.Uses analytical skills in locating information and identifying special handling/rushrequests.Assists with special projects, as assigned by Management.

Reviewed, investigated and processed life and annuity insurance claims according to the terms of the policyEmployed Lexis Nexis and other databases to gather information regarding beneficiaries and identified individuals withdiligent Child Support on the Child Support Lien Network (CSLN) databaseAssisted with special projectsCorresponded with internal and external customers daily regarding requirements to process claimsMentored and trained teammates on system processes

Greater Nashville Area, Tn

Assisted with data entry and telephone support within the Operations Business Unit

Prepared and submitted applications and renewals of city and county business licenses for over 500 dialysis clinicsResearched the application process within new cities to prepare for the future opening of dialysis clinicsMaintained accurate records of future renewal dates of city and county business licenses

Oversaw for the state licensing, Clinical Laboratory certifications and Medicare certification for 120 dialysis clinics nationwideResponsible for the preparation and submission of applications for Medicare certification and state licensure for dialysis clinics. Experience with drafting and completing Medicare 855 applications. Worked with state licensing agencies and federal regulatory agencies regarding provider enrollmentPrepared and submitted state Medicaid enrollments

Partnered extensively with Legal, Compliance and internal management teams to develop life and variable annuity service forms and applicationsLiaised with internal business units to develop new service forms or identify changes need on existing formsManage all aspects of the product filings for Life & Retirement products lines, to include drafting and submission of applicable forms on the prescribed applications SERFF (System for Electronic Rate and Filing Forms) and I-File (Florida Insurance Regulation) databases for state approvals within a prescribed timeframe and deadlinesCoordinated, tracked and maintained the life and annuity forms on internal business-related websites to ensure accurate information was available for to Company Field Agents and Policy Service representativesEmployed Microsoft Excel to compile reports for the tracking and maintenance of life insurance formsTrained internal users on departmental forms process and systemsCoordinated, both written and verbally, with internal and external customers

Investigated and processed health, life insurance and annuities benefits claims from opening to paymentWorked with private investigators and law enforcement agencies on contestable and accidental death claimsEmployed tools, such as Equifax and Lexis Nexis, to obtain demographic information, criminal background checks and for fraud information

B.S., Child & Family Services

Paralegal Certificate, Legal Assistant/Paralegal