Jonathan O'Neil Email & Phone Number

Washington, DC, US

Washington, District Of Columbia, United States

• Managed more than 40,000 incoming constituent messages by sorting them by issue area and legislation, ensuring that all constituent messages receive a response to their concern.
• Conducted thorough research on a variety of issue areas and specific pieces of legislation, familiarizing myself with all perspectives on topics, as well as the Congressman's stance on those issues by consulting.
• Wrote more than 52 Congressional memoranda highlighting important policy-related debate from congressional briefings, committee hearings, and press conferences for the consumption of the Congressman’s Legislative.
• Wrote more than 55 form letters on topics such as Congressman's run for Speaker of the House, the Affordable Connectivity Program (ACP), the NDAA, Congressional Appropriations, and insurance rates for small businesses.
• Conducted callbacks with more than 350 Constituents, during which I discussed their policy concerns, providing background on legislation, and informing them of the Congressman’s stance on

District Of Columbia, United States

• Processed and shipped more than 30 flag requests for constituents, providing them updates on the status of their shipment.
• Scheduled tours of the U.S. Capitol, White House, FBI and Pentagon for more than 60 constituent groups.
• Managed internship applications, interviewed candidates, and selected intern hires.
• Trained incoming interns on general office protocol, constituent communications, call logging, memo writing and Capitol tour delivery.

Washington, District Of Columbia, United States

• Answered more than 300 constituent phone calls and logged correspondence, referring potential case work for further inquiry by district offices.
• Created and circulated a daily press release comprised of local, national, and international news stories of note for consumption by office staff and the Congressman.
• Attended committee meetings and briefings for legislative staff and independently drafted and edited 25 memos on topics such as the Farm Bill, education, and mental health.
• Conduct more than 30 guided tours of the U.S. Capitol Building with constituents, ensuring that their visit to the Capitol surpassed expectations.
• Managed the front office, greeting visitors and lobbyists in the absence of the office Staff Assistant.

Greater Atlanta Area

• Utilized Excel and SAP Business One to input company data and provide salespeople with status updates for customer orders.
• Worked with customers to determine status of orders and arrange a time for pickup or delivery.
• Assisted in the movement of product through the warehouse and into the hands of customers viashipping or direct pickup.

Atlanta, Georgia