Joyce Rose-Harris Email & Phone Number

Atlanta, Georgia, United States

Columbia, South Carolina, United States

- Coordinate and implement various community engagement activities with focus on vaccine clinics. - Review and monitor progress toward 5,000 vaccine goal regularly and coordinate statewide clinics. - Contribute to work plans, reports, success stories and other deliverables.

Columbia, Sc

- Coordinate with 2024 Primary GOTV Director and Regional Directors on overall events strategy, calendar, and logistics & planning for the statewide bus tour.- Manage all aspects of planning and executing GOTV events including: source locations, event logistics, volunteer recruitment, and event advance.- Manage existing events calendar for the Midlands region.- Coordinate with local county parties, state caucuses, and affiliate organizations to identify local events where South Carolina Democratic Party can engage with visibility materials and campaign surrogates.- Identify and recruit local elected officials and community leaders to South Carolina Democratic Party primary election events.- Coordinate with Regional Directors to build crowds for South Carolina Democratic Party primary election events featuring principals and surrogates.

United States

- Managed engagement and recruitment for digital communities of cohort alumni, donors, members, volunteers, & staff; and developed content & engagement to assist in amplifying Dream.Org’s message & mission.- Coordinated monthly with finance team on tactics to increase individual donors via program specific targeted texting fundraising.- Planned and conducted monthly virtual events & trainings for members & volunteers focused on organization-wide programs. - Managed and advised on sms and peer-to-peer texting campaigns including welcome series & monthly analysis.- Monitored digital organizers to ensure program specific content is regularly created and shared within the digital community.- Coordinated with Marketing team on recruitment and scheduling volunteers for Lollapalooza Chicago music festival.

United States

- Facilitated virtual training sessions on topics specific to digital organizing.- Participated in meetings with the live training team to provide feedback and ideas for digital training.- Regularly attended train the trainer sessions.- Collaborated with fellow NDTC trainers to provide support to trainees when needed.

South Carolina, United States

- Developed mobilization strategy via email, social, peer to peer texting, and relational organizing tools.- Successfully implemented mobilization plan using digital organizing tools including scripts for supporter identification, volunteer recruitment, and voter education & turnout for Democrats up and down the ballot.- Directed staff on development of social content including graphics and digital organizing training.- Managed peer to peer texting for in and out of state volunteers who sent over 7 million initial messages.- Collaborated regularly with the Organizing Director along with fellow Senior Staff on strategy & budget for mobilization of voters.- Coordinated with outside vendors on digital ads messaging and implementation.- Trained organizing staff and volunteers on best practices for digital organizing via webinars and Slack.

Columbia, South Carolina Area

- Coordinated with National HQ Mobilization team to facilitate support for in-state mobilization programming.- Strategized and implemented the use of digital tools for events, training, online communities, sms broadcast, peer to peer texting, and relational organizing.- Managed state specific rapid response for broadcast sms text of 760,000 sized universe.- Created and implemented a plan to engage supporters online and in digital communities with 500 followers.- Managed MobilizeAmerica account with 1,222 events; 10,458 unique sign-ups, and 4,606 volunteer shifts.- Wrote and implemented plans to contact and engage voters through shortcode SMS outreach; wrote peer-to-peer scripts, and determined universes for peer-to-peer campaigns.- Managed Reach organizing tool with 830 supporters reached and 82 relationships mapped.- Coordinated with the Comms Team on social media strategy and used social accounts over to identify new volunteer leads.- Coordinated weekly with the Paid Media team on ad creation on social media, television, and billboards; and monitored effectiveness of online ads providing state specific best practices.- Met on a weekly basis with fellow state senior staff and national staff including mobilization (email & sms); constituency engagement; data; and direct voter contact.- Provided local support for advance of town halls with candidates as well as smaller events.- Assisted the State Political Team with identifying influencers and potential endorsers as well as providing support during political clutches with the candidate.

Remote

- Wrote and sent weekly emails for a digital training webinars.- Drafted content associated with weekly trainings for Facebook and Twitter.- Managed the content calendar associated with weekly and monthly content including email, social media and other platforms as needed.- Monitored comments posted and analytics for emails and digital content.

United States

- Developed social media content for Twitter and Facebook provided by field organizers and volunteers.- Created graphics from event photos to be used within posts.- Wrote blog posts to highlight activities of citizen activists.- Scheduled out content for weekly posting.

United States

- Assisted with design of davidwertime.com website pages (About, Issues, Take Action) via WordPress.org utilizing Divi Builder design software.- Exported and imported design templates for use on customer website.- Communicated with customer on website design specifications and updates.

United States

- Drafted & managed nationwide for all 50 U.S. States email campaign via Action Network to remind Primary voters of key dates 60 days, 1 month, 2 weeks, 1 week, and 1 day out.- Drafted & managed nationwide for all 50 U.S. States sms broadcasts via Upland MobileCommons to remind Primary voters of key dates 60 days, 1 month, 2 weeks, 1 week, and 1 day out.- Researched voting information for all 50 U.S. States including absentee & in-person rules and important dates & deadlines.- Coordinated with the content creator and proofread for accuracy, edits, and clarity.

United States

- Created ads that boosted highest trending content on Facebook, Google AdWords (display, search, & video), and Twitter.- Monitored the daily spend for ads across social media platforms and adjusted ad budgets.- Produced a daily report of all current ads tracking analytics (results, engagement, impressions, cost, & cost per engagement).- Complied weekly statistics for a weekly report that included analytics and Facebook & YouTube comment analysis.- Maintained budget tracking spreadsheets for monthly and weekly spend.

Blythewood, Sc

- Analyzed rating data & updates for importing into SQL database tables.- Performed system analysis gathering business requirements using AGILE project management methods.- Wrote business specifications for rating, rule and form changes requiring programming enhancements.- Completed QA test cases and tested business specifications to verify data accuracy.- Trained & advised less experienced co-workers, domestic and international.

Blythewood, Sc

- Performed QA for monthly BPO customer’s system data pulls & potential client evaluations.- Verified quality processes were completed within standard 3 business days.- Conducted business analysis and wrote documentation for clients communicating specifications to the business development team.- Compiled data and summarized results for management reports.- Developed client specific documentation including process flow-charts and templates, manuals, handbooks and outsourcing information.- Collaborated with business development unit to resolve production support issues.

Columbia, South Carolina Metropolitan Area

- Managed South Carolina digital desk at PIC HQ in Washington, DC on National Day of Service.- Recruited & managed volunteer photographers for the National Day of Service events in South Carolina.- Wrote press releases & media advisories to generate earned media coverage for NDOS events.

South Carolina, United States

- Worked closely with the national digital desk and state field director to generate content specific to South Carolina.- Managed filming of supporter videos.- Posted national and state specific content on Facebook, Twitter, and the state blog.

South Carolina, United States

- Recruited Neighborhood Team Leaders and provided information to assist them with organizing their neighborhoods.- Assisted with training activities for new volunteers to the organization.- Researched and compiled information for GOTV analysis used to set up the 2010 Mid-Term Election Day strategy.

South Carolina, United States

- Managed the state blog page with activities of South Carolina volunteers and topics related to OFA issues and activities.- Posted daily national content on Facebook and Twitter provided by the OFA New Media desk to amply work done by the Obama Administration.- Monitored analytics for the social media accounts with the goal to engage supporters and recruit volunteers.

Columbia, South Carolina Area

- Served as lead analyst maintaining AS/400 DB2 database system tables uploading changes & new states for 100% of workers’ compensation rating tables; and recommended system enhancements.- Completed daily production support within department 24-hour initial response for systems issues.- Analyzed workflow process interruptions and potential training needs; including simulating complex rating errors and designing solutions.- Implemented project management tasks between end-users and programmers creating scope & design.- Distributed production move announcements to management and end-users; trained system users on new enhancements and process related issues.- Trained co-workers who previously had minimal technical experience on system table updates.- Selected as Data Manager for 2009 corporate-wide United Way Campaign; managed 6,000+ employee contributions including multiple level gift & t-shirt distributions during a record-breaking giving campaign.

Columbia, South Carolina Area

- Completed rating system reviews to identify and resolve system-related problems. - Researched and analyzed problems by testing and comparing to end-user’s specifications. - Coordinated test analysis related to workers’ compensation rating and rule changes. - Tested and maintained AS/400 DB2 database system tables for yearly updates and enhancements. - Documented problems and assisted in resolutions communicating issues to programmers. - Prepared written reports and analysis, including recommendations for system solutions or training.- Documented changes and maintained project logs to share information with department team members.

Columbia, South Carolina Area

- Improved analysis & mathematical calculation for book of business impact of rating changes for commercial lines including workers’ compensation, general liability, commercial automobile, & property.- Served as project manager for the conversion of workers’ compensation policy data reporting from electronic tape & hard copy to internet file transfer which saved $100,000 annually in reporting fees.- Imported, maintained and verified 100% of workers’ compensation AS400/DB2 SQL system rating tables- Created quarterly reports for second injury fund losses, distributed to the CEO and Senior Management.- Compiled and maintained statistical monthly & yearly reporting procedures for workers’ compensation data.- Researched regulations & guidelines for property & casualty commercial lines rate, rule, & form filings.- Completed 100% of calculations for rate filings and documentation for rule & form filings submitted to appropriate state insurance departments or rating bureaus.- Analyzed 30% of book of business to develop rate level indications and loss development based on underwriting data.

Columbia, South Carolina Area

- Developed testing matrices for testing Y2K conversion from DOS based to AS/400 host based system.- Tested and verified rating accuracy for the new Y2K rating system.- Completed quality control for tracking and analyzing weekly policy reporting errors.- Provided co-workers feedback for policy entry errors and tracked & reported error ratios to management.- Trained co-workers on newly implemented commercial rating system.- Supported underwrites with review & pricing for middle market commercial insurance agents & accounts.

Columbia, South Carolina Metropolitan Area

- Managed and directed a team of poll watchers across five polling locations during the South Carolina Democratic primary.- Dispatched and tracked volunteers who collected real-time voting data on Election Day.- Fielded reports to lawyers regarding voter protection issues.- Trained volunteers on Election Day tasks and procedures, including data collection, poll watching, and phone banking.- Entered supporter information gathered from phone banking, rallies, and canvassing into VAN database.- Quality controlled previously entered data by volunteers and staff.- Recruited volunteers to increase the volunteer force via house parties and email campaigns to personal lists.- Volunteered at statewide rallies and events; and managed volunteer registration of over 1,000 volunteers for the historic Obama-Oprah Rally.- Transported National Obama Senior Staff during King Day weekend.- Co-organized and presided over the Nation for Change Rally including venue and program to engage supporters following the South Carolina primary.- Volunteered in Chicago, IL during the Democratic National Convention week; entered data from border-state canvass trips to Wisconsin; and managed registration for the Illinois State HQ, DNC watch party.

Manning, Sc

- Coordinated and recruited volunteers for building projects.- Maintained database of countywide churches and community organizations.- Assisted with planning of informational meetings for potential families.- Attended board meetings and presented status reports.

Bach Sci, Mathematics (Sociology)

Activities and Societies: National Society of Black Engineers (Secretary)

Master'S Degree, Statistics

32 semester hours completed

Database Analyst Program, Computer And Information Sciences And Support Services

Access (Intro, Intermediate, Advanced); Database Design; SQL Intro; Crystal Reports Intro; SQL Server Database Services; Database.