Jennifer Rossiter Email & Phone Number

Carlsbad, Ca, Us

Carlsbad, Ca, Us

Carlsbad, Ca, Us

Reported to and worked closely with Director of Facilities Operations with coordination and completion of all tasks related to the success of the Facilities team with various facilities functions, department projects, and miscellaneous reports. Responsible for maintaining relationships with 450+ clubs to complete reports using Microsoft Excel and task management using Facilities department systems.- Analyzed data from facility and asset management software (Accruent) and CORE KPI to maintain, update, and distribute daily, weekly, and monthly reports in Microsoft Excel to assist business leaders with key decision-making and strategic operational planning.- Collaborated with Legal and assisted in vendor contract management related to contract initiation, change orders, and agreement renewals.- Updated and streamlined reports and dashboards for various Excel reports.- Anticipated facility service requirements and was proactive in setting up requests and change orders with vendors for new clubs.- Oversight of quarterly invoice review to determine the accuracy of upcoming club maintenance charges for all clubs.- Managed complex reporting requirements, incorporating data from multiple sources and systems using advanced Microsoft Excel skills (VLOOKUPS, Pivot tables, Macros).

Carlsbad, Ca, Us

Carlsbad, Ca, Us

The primary responsibilities of the Service Representative Lead were to deliver genuine, authentic, and engaging experiences to members and guests, assist members with the check-in process and aid with solving any customer service issues before any escalation to management, serve as a liaison with the Operations Manager to develop solutions and accomplish shared objectives. - Screened and interviewed potential Service Representative candidates.- Trained new personnel regarding company operations, policies, and services.- Completed weekly performance appraisals and assisted with coaching team members.- Cross-trained and provided backup for Sales.

Carlsbad, Ca, Us

Responsible for performing clerical tasks within an office setting to support daily operations and provided administrative support for all departments and managers since this was a start-up company. Duties included answering phone calls to employees, sorting and delivering mail to employees, greeting visitors when they arrived for meetings with management or sales staff, assisting in the preparation of quarterly Board of Directors meetings, setting up new vendor requests, and managing Operations time cards for submissions.- Aided in project management administration, tracking potential project progression and current project deliverables.- Coordinated with the company’s insurance provider to ensure new project insurance compliance.- Collaborated with the Sales team to update tasks within CRM (NetSuite).- Maintained renewals for contractor and business licenses.

Hayward, California, Us

Liaison with multiple top-tier customers accounts for refurbished semiconductor parts cleaning company. Coordinate orders throughout the plant which included working with Production Manager to facilitate customer special schedule expediting requests, resolving discrepant material reports, quoting, and account review.- Created weekly Excel reports for Executive Leaders and Sales Department of top revenue-producing global customer projects in process.- Exhibited high energy and professionalism when dealing with all levels of clients and staff.

- Project administration support with contract and subcontract closeouts and maintained project files standard- Deliverables generation (Adobe and Nuance PDF on compact discs) and document production, copying reports of all sizes, collating, and binding documents.- Monitored timecard submissions and performed regular internal audits per government project guidelines.- Processed and coded invoices for Accounts payable for office and projects

Associate Of Arts And Sciences (Aas), Business Administration And Management, General

Certificate Of Proficiency, Project Management

Associate'S Degree In Process, Business Administration And Management, General

Associate'S Degree In Process, Accounting, Communication

General Studies, Economics

General Studies, Business Administration And Management, General