Joel Ryan Percy Email & Phone Number

I assist organisations to implement learning initiatives and communication strategies that pay specific attention to the culture of the organisation and the unique characteristics of end-users. My mission is to create meaningful experiences that engage users, while delivering business outcomes, in a timely and cost-effective manner.Clients include Coles Supermarkets, AGL, KPMG, Jetstar Airways, Coca-Cola Amatil, Amazon, Telstra, Janison Learning, Adecco, Australian and New Zealand College of Anaesthetists (ANZCA), Aus Post, Origin Energy, Medibank, and others.

Regenerate Skin Care are passionate about providing you with a complete range of medically active skin care that gets results through science, we also want you to have access to the type of education that empowers you to make great decisions about your skin care. Regenerate Skin Care products contain active ingredients that are well researched and will actually change your skin on a cellular level, such as Vitamin A, Vitamin C and peptides. To learn more, visit www.regenerateskincare.com

Australia

Responsible for the rejuvenation of the livepro® Knowledge Management solution. This involved creating renewed market awareness of livepro®; at a time when effective knowledge management is crucial in an integrated communication and learning strategy. The position included business development, managing contract negotiations, pricing agreements, relationship development, client implementations and knowledge management consultancy services

Melbourne, Victoria, Australia

Responsible for the commercialisation and productisation of people development IP from the Salmat Customer Contact Centre business. Maintained relationships, with senior management, both internally and externally identifying potential revenue opportunities through aggressive outbound communications strategies that focused on the development of new or emerging revenue streams capitalizing on new company acquisitions. Regarded speaker within industry locally and internationally through associations and partner networks.

Responsible for the integration of newly acquired eLearning business, Aframe, into the Salmat group of companies. Core responsibilities include cultural transition of existing employees to Salmat culture and sites; develop short and mid term growth strategy for the newly acquired company; project management of eLearning content development projects.

Responsible for the Learning and Development strategy for the Jetstar Contact Centre. Including induction and upskilling of new recruits and the ongoing development of existing agents (approx. 250 staff) especially in regards to new product launches and policy changes.

Master Of Public Health - Mph, Human Computer Interaction, Currently Studying

The Master of Public Health is designed for professionals who are passionate about creating positive change for population and community.

Grad Cert In Info Tech Postgraduate, Information Technology

Upon completion of this certificate, you will have been exposed to recent developments in computer science and information technology.

Bachelor, Media And Communications

Bachelor, Contemporary Art