JAMES ROSENAU CEC, CHA720.244.1106 • jrros@msn.com Date: February 13, 2021RE: Senior Executive Management It's all about customer satisfaction in the hospitality industry. It takes an innovative and tenacious leader to successfully face the tremendous challenges confronting today's leading hotels. I have made a career out of turning around faltering properties, raising service standards, increasing organizational efficiency, and significantly improving bottom-line profits.My resume speaks to my history of decisive leadership as well as strong financial and operating results. Most notably I have:• Turned unprofitable properties into consistently performing, multimillion-dollar organizations.• Streamlined operations and eliminated duplicate functions to reduce costs and increase productivity and revenue.• Integrated finance and operations, creating proactive business units focused on the bottom line and positioned for long-term growth and profitability. The value I bring is experience spanning all core business functions with a primary focus on operations. My success is directly attributable to my ability to unify parties, initiate action, and deliver results.I am available at your convenience to explore your needs in detail at an interview and can arrange to meet at a mutually convenient time. In the meantime, my resume is attached for your review, and I can be contacted at the numbers provided. Thank you for your time and consideration, and I look forward to speaking with you soon. Sincerely,James Rosenau