* Implemented and deployed a natural language processing (NLP) model that detects suicidal ideation in text with an accuracy of 91%, enabling us to direct help to suicidal users.* Deployed and integrated a python API into the app’s backend, making it possible to access python’s ML libraries with the performance of .NET.* Conducted thorough preprocessing and analysis of text and survey data, leveraging data wrangling techniques to derive clean training data from raw production data.* Reported findings and results to supervisors through graphs, visualizations, and data exports on a weekly basis.* Optimized model performance through hyperparameter tuning, model architecture selection, and regularization techniques, achieving significant gains in predictive accuracy.* Implemented and deployed multiple psychoanalysis tools developed in academia and embedded them in a social media app.* Contributed to research and development initiatives by rewriting a personality assessment and adding actionable intelligence to a workplace culture survey.* Wrote and maintained a comprehensive automated test suite with ~80% code coverage. * Regularly developed in both python and C# in order to integrate ML into the backend of the product. * Mentored and collaborated with junior team members, fostering knowledge sharing and creating a supportive learning environment.

• Automated product testing using Python/Selenium framework• Worked in agile teams to achieve both manual testing and automated scripting goals• Took ownership of refactoring, organizing, and standardizing automation work• Discovered and reported +200 unknown bugs in 4 products before their releases

• Captioned 150+ live phone calls per day, providing accurate captions with punctuation for the hard of hearing• Maintained accuracy on live captioning by dictating and diligently correcting mistakes• Memorized all disfluencies and quickwords to capture more utterances which are not words

• Supplied laundry to cleaning staff• Lead the greening committee for that location• Nominated to the "A-Team" for having an attitude of improvement