Head Of Operations
CurrentEmployee No.2 and founding team member reporting directly to the CEO.Currently focused on cross-functional project management, strategic planning, stakeholder management and special projects. Finalist - The Construction Marketing Awards - Best Application of Marketing Technology (2024)Winner - "The Golden Spanner Award" for going above and beyond in problem solving (2023 + 2022 + 2021) - [3 years running - full team vote each time]Winner - "Lifetime Achievement Award" for Outstanding Contributions to the Business (2022)Key Achievementso Provided wide-ranging cross-departmental operational leadership throughout the life of the business as it grew from FY1 revenue of £180,000 to a FY6 revenue of circa £4,000,000 (an AARG of 86%)o Built market analysis models for a wide range of uses, including providing strategic guidance for the national expansion which increased the potential marketplace by over 300%.o Led a major audience research project allowing integration into automated media planning systems this was a critical factor in growing YOY revenue by 88% in 2022.o Developed the pricing strategy for the national scale up, growing the average unit yield for advertising inventory by 330% since Q1 2022.o Oversaw all technology operations, auditing software and hardware requirements across the business and ensuring compliance with GDPR.o Developed and administrated the CRM system, personally sourcing over 2,000 leads.o Coordinated recruitment for numerous senior positions during the scale up process.o Delivered a successful crowdfunding campaign raising over £1,000,000 in investment.o Planned and executed multichannel marketing campaigns for dozens of major brands, each of which generated 5 to 6 figures worth of revenue.o Designed all major branding, sales collateral, investor decks and assets for the business (pre-scale-up)o Oversaw the commercial traffic system, juggling around 60 campaigns at any given time.