Global Workforce Manager
Current
Apr 2024 - Present
AeroLeads people directory · profile
Dominico Tancinco Jr. Email & Phone Number
Global Workforce Manager for Customer Service at Zenni Optical
at
Zenni Optical
1 work email found
@cbre.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Global Workforce Manager for Customer Service at Zenni Optical
Location
Metro Manila, National Capital Region, Philippines
Company size
Who is Dominico Tancinco Jr.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Dominico Tancinco Jr. is listed as Global Workforce Manager for Customer Service at Zenni Optical at Zenni Optical, a company with 110 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a work email signal at cbre.com and a matched LinkedIn profile for Dominico Tancinco Jr..
Dominico Tancinco Jr. previously worked as Global Workforce Manager at Zenni Optical and Workforce Manager at [24]7.Ai. Dominico Tancinco Jr. holds Bs Electronics & Communications Engineering from University Of The East.
Company email context
Email format at Zenni Optical
This section adds company-level context without repeating Dominico Tancinco Jr.'s masked contact details.
*@cbre.com
68% confidence
AeroLeads found 1 current-domain work email signal for Dominico Tancinco Jr.. Compare company email patterns before reaching out.
Profile bio
About Dominico Tancinco Jr.
Dominico Tancinco Jr. is a Global Workforce Manager for Customer Service at Zenni Optical at Zenni Optical. He possess expertise in workforce management, call centers, contact centers, outsourcing, inbound marketing and 28 more skills.
Listed skills include Workforce Management, Call Centers, Contact Centers, Outsourcing, and 29 others.
Current workplace
Dominico Tancinco Jr.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Zenni Optical
13 roles
Dominico Tancinco Jr. work experience
A career timeline built from the work history available for this profile.
![[24]7.Ai](https://cimg.aeroleads.com/ln/logos/bc/360383f9a2cd3d0e58a69435336deccb.jpg)
Workforce Manager
Managing Workforce Management teams from 3 PH sites handling multiple accounts from Telco & Retail industries with a headcount of over 1000+.Off-peak and peak seasonal capacity and headcount management ensuring optimal staffing based on business needs.Managing and reporting operational KPI's of multi-media channels (calls, chat, email.
Jan 2021 - Apr 2024
Demand Manager, Gwk Coe
Managing all incoming business requests for GWK Center of ExcellenceGlobal solutioning & pricing of new opportunities for multiple business unitsHeadcount requirement forecasting, triage & approvalReporting of financial growth due to new business opportunitiesManaging and tracking internal service agreements ang scope/pricing change requests
Jul 2020 - Jan 2021
Customer Service Operations Manager - Central Fm Helpdesk
Leads the Center of Excellence in Global FM Helpdesk operations, managing Shared Service sites in Manila, Kuala Lumpur & Bratislava operations supporting 35+ accounts across 100+ countries.
Jan 2020 - Jul 2020
Workforce & Technology Lead, Gws
Lean Six Sigma Yellow Belt Certified.Workforce Management for the Facilities Management helpdesk (Scheduling & Capacity Planning).Shared Services performance, utilization & capacity reporting.Performance Management, Scorecard, Billing Analysis & Reporting.Technical coordinator for Maximo, Service Insight & Service Now requests / incident reporting.BCP Lead.
Sep 2015 - Jan 2020
Operations Analyst / Technical Coordinator
Workforce Management for the Facilities Management call center (Scheduling & Capacity Planning).Performance Management, Scorecard, Billing Analysis & Reporting.Technical coordinator for HP & Avaya helpdesk requests / incident reporting.BCP Lead for technology issues.Technology Lead in charge of telephony setup during implementation / transition including.
Jun 2014 - Aug 2015
Sr. Leads & Data Specialist
In addition to Leads Management:External (client) communications on outbound performancePay-Per-Sale revenue analysisOperational dialing strategy planning based on revenue and SOWStakeholder for outbound project implementations
May 2009 - Jun 2014
Leads Management Specialist
Outbound leads and data managementPredictive dialer administration (SER & AVAYA PDS)Outbound scheduling, forecasting and FTE management
Nov 2006 - May 2009
Wfm - Scheduling Specialist
Capacity planning and forecastingWorkforce schedulingFTE management
Aug 2006 - Nov 2006
Wfm - Real Time Analyst
Real-time monitoring of service levelsPerformance reporting per intervalAttendance management and reporting
Dec 2005 - Aug 2006
Floor Support
Providing operational support in contra-revenue managementUpdating operations on new client releasesAdded support on coaching & developing agents
Jul 2005 - Dec 2005
Jul 2004 - Jul 2005
May 2004 - Jul 2004
Team & coworkers
Colleagues at Zenni Optical
Other employees you can reach at zennioptical.com. View company contacts for 110 employees →
AD
Ariana Dixon
Colleague at Zenni Optical
Burbank, California, United States, United States
View →
NW
Nicholas Whitfield
Colleague at Zenni Optical
Austin, Texas, United States, United States
View →
SL
Sonja Lorde
Colleague at Zenni Optical
Columbus, Ohio Metropolitan Area, United States
View →
KT
Kylie T.
Colleague at Zenni Optical
Novato, California, United States, United States
View →
SH
Shirly Hu
Colleague at Zenni Optical
San Francisco Bay Area, United States
View →
BA
Brice Alef
Colleague at Zenni Optical
Salt Lake City, Utah, United States, United States
View →
CH
Chloe Heimbach
Colleague at Zenni Optical
Westerville, Ohio, United States, United States
View →
AL
Adriana Lopez
Colleague at Zenni Optical
San Francisco Bay Area, United States
View →
JH
Jim Huang
Colleague at Zenni Optical
San Francisco Bay Area, United States, United States
View →
AJ
Arti Jadhav
Colleague at Zenni Optical
San Francisco Bay Area, United States, United States
View →
Ariana Dixon
Colleague at Zenni Optical
Burbank, California, United States, United States
View →
NW
Nicholas Whitfield
Colleague at Zenni Optical
Austin, Texas, United States, United States
View →
SL
Sonja Lorde
Colleague at Zenni Optical
Columbus, Ohio Metropolitan Area, United States
View →
KT
Kylie T.
Colleague at Zenni Optical
Novato, California, United States, United States
View →
SH
Shirly Hu
Colleague at Zenni Optical
San Francisco Bay Area, United States
View →
BA
Brice Alef
Colleague at Zenni Optical
Salt Lake City, Utah, United States, United States
View →
CH
Chloe Heimbach
Colleague at Zenni Optical
Westerville, Ohio, United States, United States
View →
AL
Adriana Lopez
Colleague at Zenni Optical
San Francisco Bay Area, United States
View →
JH
Jim Huang
Colleague at Zenni Optical
San Francisco Bay Area, United States, United States
View →
AJ
Arti Jadhav
Colleague at Zenni Optical
San Francisco Bay Area, United States, United States
View →
2 education records
Dominico Tancinco Jr. education
Bs Electronics & Communications Engineering
Bs Computer Science
St. Clare College Of Caloocan
FAQ
Frequently asked questions about Dominico Tancinco Jr.
Quick answers generated from the profile data available on this page.
What company does Dominico Tancinco Jr. work for?
Dominico Tancinco Jr. works for Zenni Optical.
What is Dominico Tancinco Jr.'s role at Zenni Optical?
Dominico Tancinco Jr. is listed as Global Workforce Manager for Customer Service at Zenni Optical at Zenni Optical.
What is Dominico Tancinco Jr.'s email address?
AeroLeads has found 1 work email signal at @cbre.com for Dominico Tancinco Jr. at Zenni Optical.
Where is Dominico Tancinco Jr. based?
Dominico Tancinco Jr. is based in Metro Manila, National Capital Region, Philippines while working with Zenni Optical.
What companies has Dominico Tancinco Jr. worked for?
Dominico Tancinco Jr. has worked for Zenni Optical, [24]7.Ai, Cbre, Johnson Controls, and Vxi Global Solutions, Inc.
Who are Dominico Tancinco Jr.'s colleagues at Zenni Optical?
Dominico Tancinco Jr.'s colleagues at Zenni Optical include Ariana Dixon, Nicholas Whitfield, Sonja Lorde, Kylie T., and Shirly Hu.
How can I contact Dominico Tancinco Jr.?
You can use AeroLeads to view verified contact signals for Dominico Tancinco Jr. at Zenni Optical, including work email, phone, and LinkedIn data when available.
What schools did Dominico Tancinco Jr. attend?
Dominico Tancinco Jr. holds Bs Electronics & Communications Engineering from University Of The East.
What skills is Dominico Tancinco Jr. known for?
Dominico Tancinco Jr. is listed with skills including Workforce Management, Call Centers, Contact Centers, Outsourcing, Inbound Marketing, Performance Management, Customer Experience, and Avaya.
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