Josh Twaddle Email & Phone Number

Austin, Tx, Us

San Francisco, Us

• BATUTA - The world’s first Cyber Defense Command & Control Platform.• Responsable for transforming MetabaseQ into a SaaS technology company.

Austin, Texas, Us

• Latin American community of high performing individuals who share a passion for reaching financial freedom for themselves and their families.• Comunidad de LATAM de alto rendimiento que comparten la pasión por alcanzar la libertad financiera para ellos y sus familias.• Comunidade de LATAM de alto desempenho que compartilham a paixão por alcançar a liberdade financeira para si e suas famílias.

Remote, Us

• Won top director of the year• Scaled from $350k ARR business to 20-person sales team generating $50M in total contract value.

Remote, Us

• Won top manager of the year.• Presidents club winner.• Build the first corporate sales team in LATAM.

Remote, Us

• Built and revamped the first partner ecosystem in LATAM.

Seattle, Wa, Us

• Won top sales area manager in the company by reaching 474% of Q2 ramp quota. • Won Q4 SPIFF for achieving highest quota attainment in Latin America. • Surpassed annual quota by reaching 134% (SaaS licensing, professional services, & conference entrances) through partner enablement and direct sales. • Managed reseller partners in Mexico and in first nine months closed $440K in new business.

Miami, Florida, Us

• Surpassed new business sales quota by 127%.• Managed recreational, governmental, medical, educational and business accounts which generated $600,000 in gross annual revenue.• Implemented strategic media solutions, over-the-air commercials and tailored digital campaigns for CBS & Telemundo clients.• Managed full sales cycle: cold lead generation, custom proposal creation, account management, production of creative, campaign reporting and accounts receivable.

Cupertino, California, Us

• Delivered sales support, account management for top four US Telco Accounts: Verizon, AT&T, Sprint and T-Mobile.• Created a customer refusal escalation process that improved visibility across all teams and resulted in YOY decrease of customer returns by 40% in FY15 and 62% in FY16. (Totaling $57M)• Appointed Reseller Sales Ops Lead for the WW capital funded project: Order Automation Tool.

Cupertino, California, Us

• Managed top twenty Tier 1 & 2 accounts in Brazil by providing Portuguese sales cycle guidance and led Spanish efforts in sales process automation throughout Central & South America.• Led the WW alignment initiative through research and cross-functional collaboration increasing AMR, EMEIA and APAC partner alignment from 43% to 95%• Proposed and led the inaugural Brazil Sales & Ops Summit through team introductions, process standardization, cross-functional collaboration and alignment opportunities; bridging a major relationship gap between Sales, Sales Ops, Sales Support, Finance, Logistics and Tax teams.

• Delivered trilingual support to American owners, Colombian staff and international guests through selling tour/spa services as well as performing all administrative procedures.• Developed quality improvement plan through restructuring business processes to better enhance resort brand and guest experience.

Belo Horizonte, Minas Gerais, Br

• Providing strategic management solutions to the company CEO by the restructuring the Customer Support, Marketing, Production, Project Management, Software Development, Product Design and Sales departments. • Crafting an improvement plan by fine-tuning corporate strategy, rebuilding company culture, and establishing organizational commitment.

• Directed international expansion plan of our start-up incubator, Plug CRM, to the U.S. market.• Delivered professional and courteous attention to our client base by providing email and outbound call support to improve customer satisfaction.

Us

• Conducted market research to identify and contact ‘middle market’ Brazilian multinationals, interested to expand stateside to the Pacific Northwest.• Investigated prospective Pacific Northwest firms of $20-200 million in sales interested in expanding business to Brazil.• Presented with Senior Advisor to appropriate professional audiences and targeted firms –both Brazilian and American– as identified by market research.

Bellevue, Wa, Us

• Recorded Castilian Spanish language skills to provide directional assistance to GPS users in all of Spain’s 17 autonomous communities.• Corrected irregularities for undisclosed hardware devices through improving functionality of Magellan, TomTom and Garmin GPS prototypes.

León, Castilla Y León, Es

• Provided strategic marketing support to the company CEO by crafting a market-­entry strategy plan for both the services of Xeridia S.L. and products of Smarkia S.L into the American and Colombian markets.• Presented proposal to executive team which resulted in future implementation plans and later offered to accompany the executive team as the liaison for their future U.S. visit.

Madrid, Es

• Contracted as a student of the University of Washington to provide a strategic market-entry plan for Plain Concepts headquarters in Madrid, Spain.• Collaborated with three other UW business students through being enrolled in the project-based management course of MGMT 490.

Seattle, Wa, Us

• Provided administrative support by assisting the Director of Business Operations, Director of Sales, Channel Manager, Marketing Manager, Customer Account Representative Manager, Accounting Supervisor, Manufacturing Manager and Company Vice-­‐President.• Specialized in manufacturing processes by aiding the production and shipping divisions during high order volume. • Completed internship that resulted in getting contracted out to perform market research assignments during fall quarter and lead the company's efforts for expansion into the pediatric stroller and trough markets.

Seattle, Wa, Us

• Applied buuteeq’s SaaS‐cloud‐computing Digital Marketing System (DMS) with online marketing to help hotels increase occupancy and reduce distribution costs.• Built customer rapport through delivering a state-­of‐the‐art concierge service to our paid clients while assisting in the onboard training of new hires.

Bachelor Of Business Administration (Bba), Business Management & International Business

Certificate Of Entrepreneurship In Emerging Economies, Business & Management

Associates Degree, Business Administration

Associates Degree, Business Administration

General Education