Jake Rud

Jake Rud Email and Phone Number

Information Technology and Project Management @ Collection Experts, Inc.
Somonauk, IL, US
Jake Rud's Location
Somonauk, Illinois, United States, United States
Jake Rud's Contact Details

Jake Rud personal email

n/a
About Jake Rud

I have over eleven years of experience in telecom covering field work, management, and administrative office work. The past 3 years have been focused on handling collections, business development, customer and client support. My skills include verbal and written communications, listening and conflict resolution abilities along with being a quick learner. Over the years I have acclimated myself to a number of applications both in house and 3rd party including these: Slack, Excel VBA, Pipedrive, ZOHO, Discord, Monday.com, Calendly, Internal Comcast applications, Microsoft Azure, Microsoft Office Admin Suite, Microsoft Teams, Livevox, Five9, Join.me, Zoom, Google docs.For fun I build high end custom computer keyboards for myself and others as well as built a personal server that I like to toy around. I'm always looking to learn and love seeing what's new!

Jake Rud's Current Company Details
Collection Experts, Inc.

Collection Experts, Inc.

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Information Technology and Project Management
Somonauk, IL, US
Website:
collectionexpertsinc.com
Employees:
9
Jake Rud Work Experience Details
  • Collection Experts, Inc.
    Information Technology And Project Management
    Collection Experts, Inc.
    Somonauk, Il, Us
    View
  • Collection Experts, Inc.
    Information Technology & Project Management
    Collection Experts, Inc. Feb 2021 - Present
    Wheaton, Illinois, United States
    I handle and lead 3rd party collection teams along with daily reporting and analysis for all current projects running within the company. I also perform remote IT assistance for the troubleshooting daily operation issues including but not limited to System Administration information, hardware/software knowledge, as well as working with members of services we use to assist in formulating a correction to get our teams back on calls.I also assist in setting up and testing any new hardware/software that is required by our clients as well as standard updates within our company's systems.
    View
  • Collection Experts, Inc.
    Data Analyst
    Collection Experts, Inc. Jan 2020 - Present
    Naperville, Illinois, United States
    Review and ascertain KPI's within the company as well as identify and measure proper percentages required by industry and client standards. Cross verify and consolidate data stemming from previous years into organized file structures on a shared network drive to create efficient Excel Queries to show progress and chart current trending paths. Share information with all management staff as well as highlight key information to assist in raising performance metrics. Introduce more automation in regards to invoicing as well as data collection for 3rd party collection clients to more efficiently free up time for more deep analytical dives into system records and data verification. Work with back end developers to build and design reports to be generated based on manager requests and client needs.
    View
  • American Cable & Telephone, Llc
    Invoicing Specialist
    American Cable & Telephone, Llc Nov 2011 - Nov 2019
    Aurora, Illinois, United States
    View
  • Menards Distribution
    Team Member
    Menards Distribution 2009 - 2011
    Plano, Illinois, United States
    View
  • Uncle Milty'S Pizza Palace
    Pizza Chef
    Uncle Milty'S Pizza Palace 2007 - 2009
    Somonauk, Illinois, United States

Jake Rud Skills

Information Technology Reporting And Analysis Data Entry Spreadsheets Troubleshooting Telecommunications Customer Satisfaction Business Analysis Data Analytics Office Administration System Administration Process Improvement Quality Assurance Macro Microsoft Office Microsoft Excel Typing Customer Service Invoicing Excel Dashboards Teamwork Phone Etiquette Analytical Skills Project Management Scheduling Documentation Problem Solving Forklift Operation Project Delivery

Jake Rud Education Details

Frequently Asked Questions about Jake Rud

What company does Jake Rud work for?

Jake Rud works for Collection Experts, Inc.

What is Jake Rud's role at the current company?

Jake Rud's current role is Information Technology and Project Management.

What is Jake Rud's email address?

Jake Rud's email address is ja****@****nct.com

What schools did Jake Rud attend?

Jake Rud attended Waubonsee Community College, Waubonsee Community College, Somonauk High School.

What skills is Jake Rud known for?

Jake Rud has skills like Information Technology, Reporting And Analysis, Data Entry, Spreadsheets, Troubleshooting, Telecommunications, Customer Satisfaction, Business Analysis, Data Analytics, Office Administration, System Administration, Process Improvement.

Who are Jake Rud's colleagues?

Jake Rud's colleagues are Akia Robinson, Raquel Luna, Carolyn Aldrich-Wibben, Joyce Dillon, E.j. Glaser.

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