Jacob Ruggles Email & Phone Number

Clayton, NC, US

Goldsboro, North Carolina, United States

United States

Lincoln, NE

Rewrite the support structure for a booming company to enhance client support experiences and ensure and expediate issue/request resolutions. Once this task was completed I was to act as an escalation for requests to assist with higher priority, larger company, project, and "harder" issues such as entire site failures and information recovery. During this.

I help manage multiple small office networks giving support to all software and applications as well as hardware I feel able to work on. As well as, supporting the backup of the servers and server and client connections.

Entirely focused on gaining knowledge on every piece of technology I can grasp while working with the skilled networking team we have here at Heald. The programs, network and the upgrades we have been doing to our network since I have started here have pushed me to learn anything and everything I see fit to try!

Bachelor Of Science - Bs, Nuclear Engineering Technology/Technician, 3.8

Currently striving for my ABET accredited degree in NEET and transitioning to get my graduate degree in Mechanical Engineering.

Nuclear Engineering Technology/Technician

Aas, Network Security

Helped set up labs thus learning more of the hands on portion of the "networks" we used and had learned a more practical knowledge of a.